Occupation
Customer Success Manager
A Customer Success Manager works with existing customers, usually in a SaaS or subscription business, to ensure they realize value from a product and renew or expand their contracts over time. They manage onboarding and retention strategy for an assigned book of accounts, use CRM software to track health scores and touchpoints, perform customer data analysis to spot churn risk or upsell opportunity, and rely on cross-functional collaboration with sales, support, and product teams to resolve issues. This client-facing role is common in tech companies and is typically held by relationship-oriented professionals with backgrounds in account management, sales, or support.
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Open Customer Success Manager roles (83)
Customer Success Manager
Rockwell Automation
Listed on Rockwell Automation’s careers site · Apply there ↗
Customer Success Manager
Extensis
Woburn, MA
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Customer Success Manager
Rasa
Remote - USA · $85,000 – $128,000
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Customer Success Manager
Formstack
Denver, CO · Remote
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Client Success Manager, Labor & Multi Employer Funds
Virta Health
Full-time · Remote · $99,500 – $128,500
Virta Health seeks a Customer Success Manager to build and maintain relationships with labor funds, unions, and multi-employer health plans, driving adoption and measurable health outcomes. This role suits someone with healthcare or customer success experience who can navigate complex organizational stakeholders and present ROI to leadership.
Listed on Virta Health’s careers site · Apply there ↗
Customer Success Manager
August Health
United States · Remote
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Customer Success Manager
LiveRamp
New York, NY
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Customer Success Manager, International Public Sector (Italian & Spanish)
Dataminr
Full-time
This role manages customer adoption and growth for Dataminr's First Alert platform within Italian and Spanish public sector organizations, combining technical product expertise with account strategy. You'll work with government clients in law enforcement and emergency management, leveraging fluency in both languages to build long-term relationships and drive product usage.
Listed on Dataminr’s careers site · Apply there ↗
Customer Success Data Scientist
Citrix Systems
Full-time · $146,011 – $219,017
This role pairs customer success management with technical data science expertise, supporting enterprise clients in manufacturing, energy, and life sciences as they adopt analytics platforms. It suits experienced data scientists who enjoy consulting with clients, building analytical solutions, and thrive in collaborative, customer-focused environments.
Listed on Citrix Systems’s careers site · Apply there ↗
Customer Success Manager (CSM) - SAP Next Gen - SAP Academy for Customer Success - Atlanta (Hybrid)
SAP
Full-time · Atlanta, GA · $78,000 – $180,700
This is an entry-level Customer Success Manager role within SAP's structured Academy program, designed to develop early-career professionals into customer-facing strategic advisors. The position suits people with 2–3 years of experience in customer-facing or consulting roles who want intensive mentoring, hands-on field training, and exposure to enterprise cloud solutions across finance, HR, supply chain, and customer experience domains.
Listed on SAP’s careers site · Apply there ↗
Likely next role (13)
Where Customer Success Managers commonly go next: Customer Experience Manager, Technical Account Manager.
Technical Account Manager
LiveRamp
Listed on LiveRamp’s careers site · Apply there ↗
Technical Account Manager
FIS
Listed on FIS’s careers site · Apply there ↗
Programmatic Technical Account Manager
Supercast
Full-time · New York, NY · $74,000 – $120,000
A technical customer success role supporting programmatic ad buying across podcasts and creator content. You'll be the trusted problem-solver between advertisers, agencies, and internal teams, debugging deals, optimizing performance, and ensuring smooth technical integration across DSP platforms.
Listed on Supercast’s careers site · Apply there ↗
MPGS Technical Account Manager
Mastercard
This role supports customers integrating with Mastercard's Payment Gateway Services, handling technical guidance, incident resolution, and relationship management across multiple platforms. It suits someone with payment industry experience who can bridge technical and business needs while managing customer expectations around regulatory compliance and service updates.
Listed on Mastercard’s careers site · Apply there ↗
Customer Experience Manager
The Home Depot
HAYSKS STORE - 2221
A Customer Experience Manager at Home Depot leads store operations and customer service standards, working across all departments to coach associates, resolve customer issues, and oversee safety and opening/closing procedures. This role suits retail leaders who thrive on direct team interaction, operational excellence, and creating a positive customer and employee experience in a fast-paced store environment.
Listed on The Home Depot’s careers site · Apply there ↗
Technical Adoption Manager (Federal)
Broadcom Inc.
Full-time · $154,700 – $247,500
A customer-focused technical role at VMware where you guide enterprise clients through successful adoption of multi-cloud and virtualization solutions, combining technical expertise with strategic business planning to drive measurable outcomes. This suits experienced technology consultants or solution engineers comfortable managing complex customer relationships and translating technical capabilities into business value.
Listed on Broadcom Inc.’s careers site · Apply there ↗
Staff, Technical Account Manager (Tax)
Intuit
Mountain View, CA · $160,000 – $216,500
A staff-level technical account manager role in Intuit's tax division, serving as the strategic liaison between tax data partners and internal product teams. This position suits experienced professionals with fintech TAM backgrounds who combine API proficiency, tax domain knowledge, and stakeholder management skills.
Listed on Intuit’s careers site · Apply there ↗
Senior Technical Account Manager
Vercel
Full-time · New York, NY · $163,000 – $204,000
A Senior Technical Account Manager at Vercel serves as the persistent technical leader for a small portfolio of enterprise customers, orchestrating outcomes across support, engineering, product, and sales while driving proactive architectural guidance and cost optimization. This role suits experienced technical professionals who excel at building trust with senior engineering leadership, operating without formal authority across organizations, and taking ownership of complex multi-stakeholder relationships.
Listed on Vercel’s careers site · Apply there ↗
Technical Account Manager, Mid-Market
Hightouch
Full-time · Remote (North America) · $132,000 – $160,000
Hightouch seeks a Technical Account Manager to serve as the primary technical contact for mid-market customers, guiding them through onboarding, implementation, and adoption of the Composable CDP platform. This role combines customer success management with technical expertise, requiring someone who can translate customer needs into product solutions and feed product feedback back to the engineering team.
Listed on Hightouch’s careers site · Apply there ↗
Technical Engagement Manager / Account Manager (AI / SaaS)
Plug n Play Portfolio
Full-time · New York, NY · $140,000 – $175,000
This role supports the deployment and success of insurance claims software for large carriers, managing timelines, client communication, and platform configuration throughout the engagement lifecycle. It suits someone with project management and account management experience who enjoys working across technical and business teams to deliver client solutions.
Listed on Plug n Play Portfolio’s careers site · Apply there ↗
Roles similar to Customer Success Manager (131)
From Account Manager, Account Managers and Executives, Call Center Manager, Customer Experience Manager, Customer Service Director, Customer Service Manager, Customer Service Managers, Customer Support Advisor, Healthcare Account Manager, Senior Account Manager, Senior Technical Account Manager, Technical Support Manager.
Customer Service Manager
Crane Co.
23000-USA2012 AE Auburn
Listed on Crane Co.’s careers site · Apply there ↗
Customer Service Manager
Albertsons
Scottsdale, AZ
Listed on Albertsons’s careers site · Apply there ↗
Account Manager
U-Haul
Phoenix, AZ
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Account Manager
Taylor Corporation
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Account Manager
Land O'Lakes
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Account Manager
Render
Remote: United States · $185,000 – $240,000
Listed on Render’s careers site · Apply there ↗
Account Manager
KLA-Tencor
Listed on KLA-Tencor’s careers site · Apply there ↗
Account Manager, Renewals & Expansion (West Coast)
LangChain
San Francisco, CA · $230,000
This role manages customer relationships and revenue for LangChain's commercial segment, focusing on retention, expansion, and guiding customers through their full lifecycle with the platform. It suits someone with strong account management experience who enjoys both technical problem-solving and building lasting business partnerships.
Listed on LangChain’s careers site · Apply there ↗
Account Manager
Ibotta
Minneapolis, MN · Remote
Listed on Ibotta’s careers site · Apply there ↗
Account Manager
Granite Construction
Listed on Granite Construction’s careers site · Apply there ↗
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