Occupation
Customer Experience Manager
A Customer Experience Manager owns the end-to-end quality of how customers interact with a company, building customer journey maps to identify friction points across sales, support, and product touchpoints. They track sentiment and loyalty through customer feedback and NPS management, mine CRM software like Salesforce and broader data analysis to spot trends, and rely on cross-functional leadership to align marketing, product, and support teams around experience improvements. This role is typically found in mid-to-large consumer or SaaS companies and is held by someone with a background in customer service, marketing, or operations who thinks analytically about the customer lifecycle.
How much does a Customer Experience Manager make?
Too few Customer Experience Manager postings state pay to publish a median yet: 2 of 5 open roles do, and we wait for 25.
Who is hiring for Customer Experience Manager roles?
5 open Customer Experience Manager roles from 4 employers.
From employers’ own postings, as of.
Customer Experience Manager in the job market
Last checked October 28, 2026
- Open roles
- 5
- Employers
- 4
- Median pay
- —
- Disclose pay
- —
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Open Customer Experience Manager roles (5)
Customer Experience Manager
Benchmade
Oregon City, OR
Listed on Benchmade’s careers site · Apply there ↗
Manager, Customer Experience - Training & Voice of Customer (Aftersales)
Mitsubishi Motors North America, Inc.
Full-time · Franklin, TN · $105,000 – $115,000
This manager role leads customer experience improvements across Mitsubishi's aftersales operations, working with dealers nationwide to boost satisfaction, loyalty, and service revenue through data-driven initiatives and training programs. The position suits someone with deep automotive retail experience who excels at influencing without direct authority, turning customer feedback into actionable strategies, and building cross-functional consensus.
Listed on Mitsubishi Motors North America, Inc.’s careers site · Apply there ↗
Group Manager, TurboTax Assisted Customer Experience
Intuit
San Diego, CA · $190,000 – $257,000
Lead a customer experience team focused on scaling assisted services across multiple channels for TurboTax, partnering with product and marketing to drive customer success and retention. This role suits experienced CX leaders who can combine strategic thinking with hands-on coaching to build high-performing teams and drive data-informed innovation.
Listed on Intuit’s careers site · Apply there ↗
Customer Experience Manager
The Home Depot
HAYSKS STORE - 2221
A Customer Experience Manager at Home Depot leads store operations and customer service standards, working across all departments to coach associates, resolve customer issues, and oversee safety and opening/closing procedures. This role suits retail leaders who thrive on direct team interaction, operational excellence, and creating a positive customer and employee experience in a fast-paced store environment.
Listed on The Home Depot’s careers site · Apply there ↗
Senior Customer Experience Pro (Delivery Design & Operations - Mid-Market
Intuit
San Diego, CA
Design and optimize customer experience strategies and operational frameworks for mid-market support services, translating business goals into scalable delivery models and continuously improving service quality through data-driven insights and cross-functional collaboration.
Listed on Intuit’s careers site · Apply there ↗
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Customer Success Manager
Samsung Semiconductor
New York, NY
Listed on Samsung Semiconductor’s careers site · Apply there ↗
Customer Service Manager
Taylor Corporation
Listed on Taylor Corporation’s careers site · Apply there ↗
Top Creator Management Associate (Contractor)
Patreon
Contract · San Francisco, CA · $50 – $65 / hour · Remote
Patreon is hiring a contractor to manage relationships with its top-earning creators, helping them grow revenue and deepen platform engagement through personalized coaching and data-driven strategy. This role suits someone with customer success or partnership experience who understands creator economics and enjoys working with diverse strategic accounts.
Listed on Patreon’s careers site · Apply there ↗
Community Manager
JLL
Boston, MA
Listed on JLL’s careers site · Apply there ↗
Key Account Manager, Customer Excellence (level III)
The Greenbrier Companies
Full-time · Lake Oswego, OR · Remote
This role manages high-value customer accounts at a rail equipment manufacturer, owning relationship development, complex issue resolution, and cross-functional coordination to drive retention and satisfaction. It suits experienced account managers ready to work independently on strategic accounts while mentoring junior colleagues and leveraging data to guide decisions.
Listed on The Greenbrier Companies’s careers site · Apply there ↗
Account Manager
Arrow Electronics
Listed on Arrow Electronics’s careers site · Apply there ↗
Community Manager
Mighty Networks
Remote
Listed on Mighty Networks’s careers site · Apply there ↗
Account Manager, Renewals & Expansion (West Coast)
LangChain
Full-time · San Francisco, CA · $230,000
LangChain seeks an Account Manager to drive customer retention, expansion, and revenue growth for their AI infrastructure platform. This role suits someone with deep B2B SaaS experience who can balance technical understanding with commercial negotiation to guide enterprise customers through their entire lifecycle with the company.
Listed on LangChain’s careers site · Apply there ↗
Customer Success Manager
impact.com
New York, NY
Listed on impact.com’s careers site · Apply there ↗
Customer Service Manager
Sullair Corporation
Michigan City, IN
Listed on Sullair Corporation’s careers site · Apply there ↗