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Occupation

Customer Service Manager

A Customer Service Manager leads a team of customer support representatives, typically within a company's operations or customer experience organization, to ensure clients receive timely and effective service. Responsibilities include team leadership, resolving escalated conflicts, tracking performance metrics and KPIs, and shaping broader customer experience strategy, often supported by CRM software. The role suits an empathetic yet metrics-driven leader who can motivate a team while keeping customer satisfaction high.

How much does a Customer Service Manager make?

Too few Customer Service Manager postings state pay to publish a median yet: 0 of 6 open roles do, and we wait for 25.

Who is hiring for Customer Service Manager roles?

6 open Customer Service Manager roles from 6 employers; the most at Intuit, Slice and Sullair Corporation.

From employers’ own postings, as of.

Customer Service Manager in the job market

Last checked October 28, 2026

Open roles
6

on Career App right now

Employers
6

hiring for it

Median pay
—

not enough disclosed

Disclose pay
—

of these roles

Open Customer Service Manager roles (6)

Apply for Customer Service Manager at Taylor Corporation on their siteTaylor Corporation

Customer Service Manager

Taylor Corporation

Listed on Taylor Corporation’s careers site · Apply there ↗

Apply for Customer Service Manager at Sullair Corporation on their siteSullair Corporation

Customer Service Manager

Sullair Corporation

Michigan City, IN

Listed on Sullair Corporation’s careers site · Apply there ↗

Testor Corporation

Customer Service Manager

Testor Corporation

Vernon Hills, IL

This role oversees customer service, returns, and order entry operations for a B2B company, requiring someone who can drive team performance while managing complex processes and using SAP systems to make data-informed improvements.

Listed on Testor Corporation’s careers site · Apply there ↗

Apply for Customer Service Manager at Varian Medical Systems on their siteVarian Medical Systems

Customer Service Manager

Varian Medical Systems

BKK C 292

Listed on Varian Medical Systems’s careers site · Apply there ↗

Intuit

Staff Executive Resolution Manager, Office of the President

Intuit

Full-time · Atlanta, GA

This role manages high-priority customer escalations for Intuit's executive leadership, handling cases from intake through resolution with direct phone contact and cross-functional coordination. It suits someone who thrives in high-pressure environments, excels at de-escalating difficult situations, and can drive systemic improvements by analyzing root causes and influencing change across the organization.

Listed on Intuit’s careers site · Apply there ↗

Customer Experience Team Lead

Slice

Full-time · Skopje

Lead a customer service team handling inbound calls and order processing for restaurant partners using Slice's platform. This role suits someone with contact center or account management experience who can manage a pod, maintain service quality, and thrive during evening and night shifts in a fast-paced environment.

Listed on Slice’s careers site · Apply there ↗

Likely next role (5)

Where Customer Service Managers commonly go next: Customer Experience Manager, Customer Service Director.

Apply for Customer Experience Manager at Benchmade on their siteBenchmade

Customer Experience Manager

Benchmade

Oregon City, OR

Listed on Benchmade’s careers site · Apply there ↗

Mitsubishi Motors North America, Inc.

Manager, Customer Experience - Training & Voice of Customer (Aftersales)

Mitsubishi Motors North America, Inc.

Full-time · Franklin, TN · $105,000 – $115,000

This manager role leads customer experience improvements across Mitsubishi's aftersales operations, working with dealers nationwide to boost satisfaction, loyalty, and service revenue through data-driven initiatives and training programs. The position suits someone with deep automotive retail experience who excels at influencing without direct authority, turning customer feedback into actionable strategies, and building cross-functional consensus.

Listed on Mitsubishi Motors North America, Inc.’s careers site · Apply there ↗

Intuit

Group Manager, TurboTax Assisted Customer Experience

Intuit

San Diego, CA · $190,000 – $257,000

Lead a customer experience team focused on scaling assisted services across multiple channels for TurboTax, partnering with product and marketing to drive customer success and retention. This role suits experienced CX leaders who can combine strategic thinking with hands-on coaching to build high-performing teams and drive data-informed innovation.

Listed on Intuit’s careers site · Apply there ↗

The Home Depot

Customer Experience Manager

The Home Depot

HAYSKS STORE - 2221

A Customer Experience Manager at Home Depot leads store operations and customer service standards, working across all departments to coach associates, resolve customer issues, and oversee safety and opening/closing procedures. This role suits retail leaders who thrive on direct team interaction, operational excellence, and creating a positive customer and employee experience in a fast-paced store environment.

Listed on The Home Depot’s careers site · Apply there ↗

Intuit

Senior Customer Experience Pro (Delivery Design & Operations - Mid-Market

Intuit

San Diego, CA

Design and optimize customer experience strategies and operational frameworks for mid-market support services, translating business goals into scalable delivery models and continuously improving service quality through data-driven insights and cross-functional collaboration.

Listed on Intuit’s careers site · Apply there ↗

Roles similar to Customer Service Manager (370)

From Account Manager, Call Center Manager, Call Center Supervisor, Customer Experience Manager, Customer Success Manager, Operations Manager, Retail Store Manager, Retail Store Supervisor, Technical Support Manager, Technical Support Supervisor.

OPERATIONS SUPPORT SPECIALIST

Air Force Elements, U.S. Special Operations Command

Salt Lake City, Utah; Seattle, Washington; Phoenix, Arizona; Los Angeles, California; San Francisco, California; Denver, Colorado; Washington, District of Columbia; Miami, Florida; Atlanta, Georgia; Chicago, Illinois; Indianapolis, Indiana; New Orleans, Louisiana; Boston, Massachusetts; Minneapolis, Minnesota; Kansas City, Missouri; Albuquerque, New Mexico; New York, New York; Oklahoma City, Oklahoma; Portland, Oregon; Austin, Texas · $90,925 – $118,204

This federal role oversees complex operations support, logistics, acquisitions, and training programs for a major military organization, requiring senior-level coordination across multiple directorates and extensive government relationships. It suits experienced operations professionals with deep knowledge of defense systems, budgeting, and special operations who can manage multiyear programs and work independently in challenging environments.

Via USAJOBS · Apply there ↗

Apply for Technical Support Manager at Brookshire Grocery Company on their siteBrookshire Grocery Company

Technical Support Manager

Brookshire Grocery Company

Tyler, TX

Listed on Brookshire Grocery Company’s careers site · Apply there ↗

Apply for Customer Success Manager at Samsung Semiconductor on their siteSamsung Semiconductor

Customer Success Manager

Samsung Semiconductor

New York, NY

Listed on Samsung Semiconductor’s careers site · Apply there ↗

Industrial Manager

Army Tank-Automotive and Armament Command (TACOM)

Watervliet, NY · $152,634 – $197,200

This role leads all manufacturing operations and production at a historic Army arsenal, managing workload planning, resource allocation, and strategic initiatives across multiple weapons manufacturing elements. It suits an experienced operations leader comfortable with federal systems, budgeting, personnel development, and coordinating complex, large-scale production environments.

Via USAJOBS · Apply there ↗

Apply for Operations Manager at Marriott International on their site

Operations Manager

Marriott International

Annapolis, MD

Listed on Marriott International’s careers site · Apply there ↗

Apply for Operations Manager at Veritiv on their siteVeritiv

Operations Manager

Veritiv

Fairfield, CA

Listed on Veritiv’s careers site · Apply there ↗

LINK UNIT MANAGER (Indefinite, May Become Permanent)

Air National Guard Units

Sioux City, IA · $89,508 – $116,362

This federal position manages Tactical Data Link operations and technical systems for the Iowa Air National Guard's Mobility Air Force Wing, coordinating network architecture, maintenance, and interagency communications. It suits experienced military professionals with technical expertise in data link systems and the ability to advise leadership on complex defense infrastructure.

Via USAJOBS · Apply there ↗

Chief Operations Officer

Office of the Secretary of Defense

Alexandria, VA · $169,279 – $197,200

Lead operations and oversight for a classified federal defense program within the Department of War, managing administrative infrastructure, budget allocation, and a team of senior analysts. This role suits experienced federal or corporate operations leaders comfortable with security-sensitive environments and capable of translating strategic direction into organizational execution.

Via USAJOBS · Apply there ↗

Apply for Operations Manager at Waste Management on their siteWaste Management

Operations Manager

Waste Management

Florence, SC

Listed on Waste Management’s careers site · Apply there ↗

OPERATIONS & PROGRAMS DIVISION MANAGER

U.S. Pacific Fleet

Bangor, Washington · $119,630 – $155,521

This role manages maintenance operations and equipment replacement programs for nuclear submarines at a military shipyard, overseeing both internal teams and external contractors to keep vessels mission-ready. It suits someone with naval maintenance leadership experience who can juggle complex scheduling, supply chains, and workforce development across multiple submarine platforms.

Via USAJOBS · Apply there ↗

Employers hiring Customer Service Managers

6 in total, most open roles first.

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