Occupation
Customer Service Manager
A Customer Service Manager leads a team of customer support representatives, typically within a company's operations or customer experience organization, to ensure clients receive timely and effective service. Responsibilities include team leadership, resolving escalated conflicts, tracking performance metrics and KPIs, and shaping broader customer experience strategy, often supported by CRM software. The role suits an empathetic yet metrics-driven leader who can motivate a team while keeping customer satisfaction high.
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Open Customer Service Manager roles (3)
Customer Service Manager
Albertsons
Scottsdale, AZ
Listed on Albertsons’s careers site · Apply there ↗
Customer Service Manager
Varian Medical Systems
BKK C 292
Listed on Varian Medical Systems’s careers site · Apply there ↗
Captain - Customer Service
Dave & Buster's
Full-time · Lawrenceville, GA · $7 – $13 / hour
A customer service lead at Dave & Buster's who greets guests, manages their experience across the venue's games and dining areas, and enforces house policies while handling safety and security matters. This role suits people who thrive in fast-paced social environments and can balance hospitality with light operational and security responsibilities.
Listed on Dave & Buster's’s careers site · Apply there ↗
Likely next role (2)
Where Customer Service Managers commonly go next: Customer Experience Manager, Customer Service Director.
Customer Experience Manager
The Home Depot
HAYSKS STORE - 2221
A Customer Experience Manager at Home Depot leads store operations and customer service standards, working across all departments to coach associates, resolve customer issues, and oversee safety and opening/closing procedures. This role suits retail leaders who thrive on direct team interaction, operational excellence, and creating a positive customer and employee experience in a fast-paced store environment.
Listed on The Home Depot’s careers site · Apply there ↗
Senior Customer Experience Pro (Delivery Design & Operations - Mid-Market
Intuit
San Diego, CA
Design and optimize customer experience strategies and operational frameworks for mid-market support services, translating business goals into scalable delivery models and continuously improving service quality through data-driven insights and cross-functional collaboration.
Listed on Intuit’s careers site · Apply there ↗
Roles similar to Customer Service Manager (367)
From Account Manager, Call Center Manager, Call Center Supervisor, Customer Experience Manager, Customer Success Manager, Operations Manager, Retail Store Manager, Retail Store Supervisor, Technical Support Manager, Technical Support Supervisor.
Retail Store Manager
Circle K
Louisville, KY
Listed on Circle K’s careers site · Apply there ↗
Operations Manager
Tory Burch
Mercedes, TX
Listed on Tory Burch’s careers site · Apply there ↗
Account Manager
U-Haul
Phoenix, AZ
Listed on U-Haul’s careers site · Apply there ↗
Customer Success Manager
Rockwell Automation
Listed on Rockwell Automation’s careers site · Apply there ↗
Account Manager
Taylor Corporation
Listed on Taylor Corporation’s careers site · Apply there ↗
Operations Manager
Longs Drugs
Champaign, IL
Listed on Longs Drugs’s careers site · Apply there ↗
Operations Manager
Kohl's
Macon DC (0875)
Listed on Kohl's’s careers site · Apply there ↗
Operations Manager
JLL
Wilson, NC
Listed on JLL’s careers site · Apply there ↗
Store Manager - Newbury
Rothy's
Full-time · Boston, MA · $35 – $39 / hour
Lead a retail store for a sustainable fashion company, managing daily operations, customer experiences, and a team of product experts while embodying the brand's commitment to environmental responsibility and customer connection. This role suits someone with retail management experience who thrives in building high-performing teams and maintaining operational excellence in a fast-paced environment.
Listed on Rothy's’s careers site · Apply there ↗
Customer Success Manager
Juniper Networks
All, Florida, United States of America
Listed on Juniper Networks’s careers site · Apply there ↗
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