Customer Success Manager jobs in Illinois
3 open roles classified as Customer Success Manager and placed in Illinois, read from employers’ own careers sites.
Customer Success Manager, High Touch
Intercom
Full-time · 2 locations · $150,300 – $179,525
A customer success manager role focused on guiding enterprise clients through AI-powered customer service implementation and adoption, working directly with C-suite and support teams to ensure measurable business outcomes. The role suits experienced account managers or consultants who can navigate complex technical transformations while maintaining strategic client partnerships.
Listed on Intercom’s careers site · Apply there ↗
Choose a location to apply
Customer Success Manager (CSM) - SAP Next Gen - SAP Academy for Customer Success - Chicago (Hybrid)
SAP
Full-time · Chicago, IL · $78,000 – $180,700
This is an entry-level Customer Success Manager role within SAP's Academy for Customer Success, a structured 10-month development program designed to prepare early-career professionals for customer-facing positions. The role suits people with 2–3 years of experience in consulting or account management who want hands-on training in enterprise cloud solutions while working toward a permanent CSM position.
Listed on SAP’s careers site · Apply there ↗
Customer Success Manager, Scale
Intercom
Full-time · Chicago, IL · $135,300 – $161,550
A Customer Success Manager role focused on driving adoption of Fin's AI-powered customer support platform at scale, balancing high-touch customer outcomes with efficient operational processes. This suits someone comfortable managing multiple accounts simultaneously who understands AI capabilities and enjoys building repeatable success frameworks from the ground up.
Listed on Intercom’s careers site · Apply there ↗
Customer Success Manager jobs in other states
Other roles hiring in Illinois
Canonical: https://career.thegoodapps.co/jobs/in/illinois/customer-success-manager