C
$123,100 – $186,300
Listed on Contentful’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role involves managing strategic customer relationships at Contentful (now Salesforce) by providing technical guidance, architectural recommendations, and growth advocacy to drive adoption and success. It's suited for experienced technical professionals who thrive in cross-functional environments and enjoy building deep client partnerships while mentoring junior team members.
Our summary, not Contentful’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Proven experience in a similar technical consulting, Solution Engineer, Solution Architect or Implementation Manager role at a SaaS company
- Experience working concurrently with Success, Sales and other departments
- Ability to manage multiple customer engagements simultaneously and context-switch effectively
- Confidence speaking to C-level executives and influencing key stakeholders
- Excellent communication and presentation skills for technical audiences
- Proven track record developing relationships with internal teams and external clients
- Ability to synthesize large amounts of information into consumable frameworks
- In-house SaaS cross-functional team experience with proven collaborative success
- Great rapport-building skills with empathy and active listening
- Ability to simplify complex problems and find collaborative solutions
Nice to have
- Experience with programming languages: JavaScript, Ruby, Node.js, .NET, Swift, Java or Python
- Understanding of web technologies: JS frameworks such as React, static site generators such as Gatsby, REST APIs, CMSs, CDNs, or mobile development experience