Customer Success Manager jobs in Washington, D.C.

Shield AI

Full-time · Washington, DC · $110,000 – $170,000

A senior customer success leader working with enterprise defense technology clients, managing relationships from implementation through renewal while traveling extensively to meet with executives and stakeholders across multiple continents.

Listed on Shield AI’s careers site · Apply there ↗

Moody's Corporation

Full-time · Washington, DC · $98,800 – $143,350

This role manages customer success and retention for government sector clients using Moody's risk assessment and ratings solutions, requiring someone with substantial experience in account management and familiarity with government operations to drive adoption and expand client value.

Listed on Moody's Corporation’s careers site · Apply there ↗

SAP

Full-time · Washington, DC · $78,000 – $180,700

This is an entry-level Customer Success Manager role within SAP's structured Academy program, designed for early-career professionals who will complete a 10-month intensive training before moving into direct customer-facing positions. The role suits people with 2–3 years of business or consulting experience who want mentored growth in enterprise cloud solutions and are willing to spend time in the office and attend multi-week immersive training in California.

Listed on SAP’s careers site · Apply there ↗