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Account Manager, Renewals & Expansion (West Coast)

LangChain

San Francisco, CA · full time · Mid

$230,000

Listed on LangChain’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

LangChain seeks an Account Manager to drive customer retention, expansion, and revenue growth for their AI infrastructure platform. This role suits someone with deep B2B SaaS experience who can balance technical understanding with commercial negotiation to guide enterprise customers through their entire lifecycle with the company.

Our summary, not LangChain’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 5+ years quota-carrying customer-facing experience in Account Management, Customer Success, or Renewals
  • Proven track record meeting and exceeding retention and expansion quotas
  • Strong commercial acumen and complex negotiation skills
  • Technical aptitude to understand and articulate complex technical products
  • Exceptional communication and presentation skills across technical and executive audiences
  • Deep customer business empathy
  • CRM software proficiency for pipeline management and forecasting
  • Ability to operate independently with high autonomy in fast-paced environments

Nice to have

  • Direct experience at high-growth, developer-first, or AI/ML infrastructure company
  • Experience managing renewals in consumption or usage-based pricing models
  • Familiarity with the modern AI/LLM stack

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