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Account Manager, Renewals & Expansion (West Coast)

LangChain

San Francisco, CA · full time

$230,000

Listed on LangChain’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role leads the post-sale relationship with a set of LangChain customers, owning their adoption, retention, and expansion. It suits someone with several years of customer-facing quota experience who can negotiate renewals, identify growth opportunities, and act as a trusted advisor to both technical teams and business decision-makers.

Our summary, not LangChain’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 5+ years in quota-carrying customer-facing roles (Account Management, Customer Success, or Renewals Manager)
  • Proven track record meeting and exceeding retention and expansion quotas
  • Strong commercial acumen and negotiation skills with multi-stakeholder renewal experience
  • Technical aptitude to understand complex technical products
  • Strong communication and presentation skills for diverse audiences
  • Proficiency with CRM software such as Salesforce
  • Ability to operate independently in fast-paced, ambiguous environment

Nice to have

  • Direct experience at high-growth, developer-first, or AI/ML infrastructure company
  • Experience managing renewals in consumption or usage-based pricing models
  • Familiarity with the modern AI/LLM stack

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