$120,000 – $150,000
Listed on Kong Company’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A customer success role at an API infrastructure company where you'll manage a portfolio of enterprise customers, guide them through product adoption, and collaborate with sales and product teams to maximize value. This suits someone with technical depth in cloud-native systems who enjoys building customer relationships and shaping how a company scales its support operations.
Our summary, not Kong Company’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Manage a customer portfolio and identify growth opportunities
- Work with sales and product teams on customer outcomes
- Strong organizational and communication skills
- Understanding of cloud-native technologies and containerization
- Foundation in API management
Nice to have
- Prior SaaS, open-source, or infrastructure software company experience
- Deep knowledge of Kubernetes and microservices architecture
- Familiarity with DevOps practices and CI/CD pipelines
- Experience innovating customer engagement processes