23 open listings
Roles posted by organizations here, alongside roles we found on employers’ own careers sites. Crawled roles say so on the card and send you to the employer to apply. Only show organizations on Career App
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Software Engineer, Internal Tools
Suno
Full-time · Boston, MA · $188,640 – $247,590
Suno seeks a Software Engineer to build internal tools and AI-powered workflows that help non-technical teams scale operations without hiring more engineers. You'll design agents, integrate third-party systems, and architect solutions across music operations, support, legal, and finance using frameworks like LangGraph and Django.
Listed on Suno’s careers site · Apply there ↗
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Customer Success Operations Analyst
Obsidian Securty
Full-time · US Remote (East/Central) · $120,000 – $130,000
This role builds data infrastructure and automation for customer success teams, translating business needs into AI-assisted reporting, dashboards, and workflow automation across platforms like Salesforce and Zendesk. It suits someone comfortable with ambiguity who can query modern data platforms, design LLM workflows, and partner across technical teams to modernize how customer health and renewals are tracked.
Listed on Obsidian Securty’s careers site · Apply there ↗
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AI Specialist
Wagmo
Remote, East Coast Preferred · $100,000 – $120,000
Wagmo seeks an AI specialist to manage and optimize their customer support and claims automation systems, tuning prompts and workflows while building more personalized bot interactions. This role suits someone comfortable with AI tools and APIs who wants to own the performance of live production systems without necessarily being a software engineer.
Listed on Wagmo’s careers site · Apply there ↗
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Billing and Claims Support Representative
Talkspace
Full-time · New York, NY · $25 / hour · Remote
This role supports Talkspace clients with billing questions, insurance claims, and related administrative tasks, handling both routine inquiries and complex escalations. It suits someone with health insurance claims experience who enjoys detailed problem-solving and wants to help people navigate mental healthcare access.
Listed on Talkspace’s careers site · Apply there ↗
Analyst, Technical Trainer
The New York Times Company
Full-time · New York, NY · $110,000 – $120,000
This role develops and delivers security training and awareness programs across a major news organization, teaching employees about digital hygiene, phishing threats, and secure communication. It suits someone who can translate technical security concepts for diverse audiences and enjoys combining one-on-one mentoring with larger educational initiatives.
Listed on The New York Times Company’s careers site · Apply there ↗
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Escalations Manager
Crusoe
Full-time · San Francisco, CA · $145,000 – $200,000
Crusoe Cloud seeks an Escalations Manager to own the handoff between customer support and engineering teams, ensuring rapid resolution of customer-impacting incidents across their AI infrastructure platform. You'll build processes and dashboards to track escalations, reduce resolution time, and feed product improvements back to the engineering teams.
Listed on Crusoe’s careers site · Apply there ↗
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Customer Solutions Manager
impact.com
Full-time · Columbus · $90,000 – $110,000
Lead and scale a customer support team at a commerce partnership marketing platform, managing day-to-day operations, mentoring support specialists, and integrating AI tools into workflows. This role suits experienced support managers comfortable with data-driven decision-making, cross-functional collaboration, and driving operational excellence in a hybrid environment.
Listed on impact.com’s careers site · Apply there ↗
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Premium Support Engineer (NYC, Weekend Shift)
Replit
Full-time · New York, NY · $185,000 – $210,000 · Remote
This role supports Replit's most valuable customers by troubleshooting complex technical issues and managing incidents under tight service-level agreements. It suits experienced support engineers who thrive in fast-paced environments and can combine deep debugging skills with clear communication during customer crises.
Listed on Replit’s careers site · Apply there ↗
Lead Software Engineer, CRM and Integrations
Genesys
Full-time · $147,100 – $258,700
This role is to lead the design and operation of integrations between Genesys Cloud and major CRM platforms like Salesforce and ServiceNow, working across distributed cloud systems. It suits a senior engineer with full-stack capabilities and production experience who can drive architecture decisions and mentor teammates in a startup-scale team environment.
Listed on Genesys’s careers site · Apply there ↗
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IT Support Specialist
Voyager
Full-time · Reno, NV · $80,000 – $95,000
This role provides hands-on IT support across hardware, software, and enterprise systems for a defense contractor's Nevada office, handling everything from user troubleshooting to device lifecycle management and secure facility operations. It suits experienced desktop support professionals comfortable working independently in a regulated environment where security compliance is as important as technical skill.
Listed on Voyager’s careers site · Apply there ↗
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Support Platform Administrator
Sprinklr
This role manages configuration, users, and workflows on Sprinklr's customer support platform, ensuring operational stability and enabling efficient ticket handling across enterprise teams. It suits someone with 4+ years of ITSM platform experience who can balance hands-on administration with strategic improvements in automation and reporting.
Listed on Sprinklr’s careers site · Apply there ↗
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CX Operations Enablement Specialist
Metropolis Technologies
Full-time · Nashville, TN · $63,000 – $75,000
This role owns the knowledge infrastructure that powers Metropolis's customer support operations, from rebuilding standard operating procedures to managing CRM libraries and ensuring AI tools have accurate information to work with. You'll translate complex operational and legal requirements into clear documentation for support agents while partnering across product, training, and compliance teams.
Listed on Metropolis Technologies’s careers site · Apply there ↗
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Support Specialist, US Tier 2
Runway
Full-time · New York, NY · $75,000 – $90,000 · Remote
Runway is hiring a Tier 2 support specialist to handle high-volume customer tickets for their AI-powered creative platform while identifying patterns and driving product improvements. The role suits someone who thrives under pressure, thinks analytically about user problems, and combines technical curiosity with a genuine interest in creative tools or AI.
Listed on Runway’s careers site · Apply there ↗
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Creator Success Specialist, Speakeasy
Supercast
New York, NY · $26 – $35 / hour
This role leads the onboarding and migration of enterprise podcasters and publishers onto Speakeasy, a new podcast hosting and monetization platform. It suits someone with hands-on experience managing customer implementations in media or creator-focused SaaS, who understands podcast workflows and can translate technical processes into clear documentation.
Listed on Supercast’s careers site · Apply there ↗
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Head of Product Operations and Support
CAA
Full-time · Nashville, TN · $178,000 – $210,000
This role leads the establishment and scaling of product operations and support functions for CAA's business-critical platforms, starting with a major financial system serving global users. The ideal candidate is an experienced operator who builds world-class support organizations, defines operational strategy in ambiguous environments, and partners across product and engineering to drive measurable business impact.
Listed on CAA’s careers site · Apply there ↗
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Forward Deployment Engineer
Baidu
Los Angeles, CA
A customer-facing technical role bridging enterprise clients and an AI-powered platform, combining hands-on deployment work with long-term relationship management. This suits someone who enjoys direct customer interaction, can translate between technical and business contexts, and finds satisfaction in helping clients succeed rather than in coding itself.
Listed on Baidu’s careers site · Apply there ↗
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Support Specialist, Subscriptions & Billing
Cognition AI
San Francisco, CA
This role supports customers with billing, subscription, and payment issues for an AI software company. It suits people with customer support experience who are detail-oriented, comfortable with billing systems, and want to solve operational problems while working with engineering and finance teams.
Listed on Cognition AI’s careers site · Apply there ↗
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Customer Service Associate
Adorama
Full-time · New York, NY · $20 – $22 / hour
A customer service professional will handle inquiries across phone, email, chat, and messaging for a major creative-focused retailer, resolving issues and maintaining customer relationships while working three days on-site. The role suits someone who enjoys fast-paced environments, thrives on helping customers, and wants to develop expertise in photo, video, and electronics products.
Listed on Adorama’s careers site · Apply there ↗
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Senior / Staff Software Engineer, Internal Tools
Suno
Full-time · Boston, MA · $228,960 – $363,510
Suno is looking for a senior engineer to build AI-powered internal tools and workflows that let non-technical teams across the company operate more effectively. You'll design agents, integrate third-party systems, and architect solutions for music operations, support, legal, and finance teams in a fast-moving, early-stage environment.
Listed on Suno’s careers site · Apply there ↗
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Credentialing Specialist
Talkspace
Full-time · New York, NY · $26 / hour · Remote
A specialist responsible for managing the day-to-day operations of a telemedicine mental health provider's credentialing program, including processing new applications, recertifications, and maintaining compliance records. This role suits someone with healthcare administrative experience who can manage multiple stakeholder relationships and ensure accuracy in provider documentation.
Listed on Talkspace’s careers site · Apply there ↗
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Premium Support Engineer (Foster City, Weekend Shift)
Replit
Full-time · Foster City, CA · $185,000 – $210,000 · Remote
This role supports Replit's highest-value customers with rapid technical troubleshooting and incident management across the platform. It suits experienced support engineers who thrive under SLA pressure, communicate clearly with enterprise teams, and want to influence how AI-driven developer tools are supported.
Listed on Replit’s careers site · Apply there ↗
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IT Support Specialist -Cleared
Voyager
Full-time · Folsom, CA · $75,000 – $130,000
An on-site IT support role at an aerospace and defense contractor, providing hands-on technical support to users in a secure, classified environment. This position suits experienced desktop support professionals with security clearance eligibility and comfort working in regulated, high-security settings.
Listed on Voyager’s careers site · Apply there ↗
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Military Coordinator/Payor Success Associate
Talkspace
Full-time · New York, NY · $40,515 – $60,000 · Remote
This role combines military member coordination with broader payor success support, handling referrals, escalations, and back-office processes for a telehealth mental health platform. It suits someone detail-oriented who enjoys process improvement and cross-team collaboration in a healthcare operations environment.
Listed on Talkspace’s careers site · Apply there ↗