R
$185,000 – $210,000
Listed on Replit’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role supports Replit's highest-value customers with rapid technical troubleshooting and incident management across the platform. It suits experienced support engineers who thrive under SLA pressure, communicate clearly with enterprise teams, and want to influence how AI-driven developer tools are supported.
Our summary, not Replit’s wording. The full posting is on their site.
Skills this role names
Log in to see which of these are already on your profile.
What they ask for
Required
- 3+ years in technical support, developer support, or systems engineering
- Experience providing rapid-response support to high-value or enterprise customers
- Debugging skills with JavaScript, Python, or similar languages
- Written and verbal communication under time pressure
- Familiarity with support tools like Zendesk, Linear, and Slack
- Ability to manage multiple high-priority issues simultaneously
- Proactive, ownership-driven mindset and customer empathy
Nice to have
- Used Replit in the last 3 to 6 months
- Experience with IDEs, terminals, or other developer tools
- Experience with AI tools like Claude or ChatGPT