R
$185,000 – $210,000
Listed on Replit’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role supports Replit's most valuable customers by troubleshooting complex technical issues and managing incidents under tight service-level agreements. It suits experienced support engineers who thrive in fast-paced environments and can combine deep debugging skills with clear communication during customer crises.
Our summary, not Replit’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 3+ years in technical support, developer support, or systems engineering
- Experience providing rapid-response support to high-value or enterprise customers
- Strong debugging skills with JavaScript, Python, or similar languages
- Excellent written and verbal communication under time pressure
- Familiarity with support tools like Zendesk, Linear, Slack, and internal debugging utilities
- Ability to manage multiple high-priority issues simultaneously while maintaining accuracy and composure
- Proactive, ownership-driven mindset with genuine empathy for customers
Nice to have
- Has used Replit in the last 3 to 6 months
- Experience working with IDEs, terminals, or other common developer tools
- Experience with AI tools like Claude or ChatGPT