V
$80,000 – $95,000
Listed on Voyager’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role provides hands-on IT support across hardware, software, and enterprise systems for a defense contractor's Nevada office, handling everything from user troubleshooting to device lifecycle management and secure facility operations. It suits experienced desktop support professionals comfortable working independently in a regulated environment where security compliance is as important as technical skill.
Our summary, not Voyager’s wording. The full posting is on their site.
Skills this role names
- Active Directory
- Endpoint Management
- Jira
- macOS
- Microsoft 365
- Microsoft Defender
- Microsoft Intune
- Microsoft Windows
- ServiceNow
- VPN Clients
- Zendesk
Log in to see which of these are already on your profile.
What they ask for
Required
- 5–7+ years hands-on IT support or desktop support experience
- Support Windows, macOS, Microsoft 365, endpoint management, identity/access, and enterprise applications
- Working knowledge of networking fundamentals, endpoint security, and IT service management
- Operate independently in on-site role while following enterprise IT and security standards
- Strong customer service, documentation, troubleshooting, and communication skills
- High school diploma or equivalent and IT certifications
- U.S. Person status for ITAR/export-control eligibility
- Top Secret clearance eligibility and ability to maintain active clearance
- Ability to lift or move IT equipment up to 50 pounds
- On-site work in Reno, NV
Nice to have
- Microsoft Intune, Entra ID, Active Directory, Defender, or GCC High experience
- ServiceNow, Jira, Halo, Zendesk, or Jamf experience
- Security+, Network+, A+, Microsoft, or ITIL certifications
- CUI, ITAR/EAR, CMMC, or regulated data handling experience
- Conference room technology, AV support, or local network troubleshooting experience
- Executive or engineering user support experience