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$25 / hour
Listed on Talkspace’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This role supports Talkspace clients with billing questions, insurance claims, and related administrative tasks, handling both routine inquiries and complex escalations. It suits someone with health insurance claims experience who enjoys detailed problem-solving and wants to help people navigate mental healthcare access.
Our summary, not Talkspace’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 2+ years health insurance claims or customer support experience
- Knowledge of behavioral health terminology and insurance benefits concepts
- HIPAA and PHI compliance knowledge
- Ability to work with payor portals and third-party healthcare clearinghouses
Nice to have
- Telehealth, teletherapy, or medical insurance industry experience
- Experience in a provider office or health insurance company
- Familiarity with Zendesk, Jira, or Confluence