Skill
Help Scout
Customer Support and Service
Help Scout is a customer support software platform that provides a shared inbox, help center (knowledge base), and live chat tools to help small and medium-sized businesses manage customer communications. It is used by customer support teams to collaborate on email tickets, track response metrics, and deliver personalized service without the complexity of larger enterprise helpdesk systems.
Open roles requiring Help Scout (2)
Lead Solutions Specialist
Citrix Systems
$128,001 – $192,001
This role leads the technical strategy and customer success for Citrix's eLux and Scout endpoint management solutions, combining architecture design, product development, and enterprise customer engagement. It suits experienced systems engineers and IT architects who want to shape cloud-based digital workspace security at an enterprise scale.
Listed on Citrix Systems’s careers site · Apply there ↗
Creator Success Specialist, Speakeasy
Supercast
New York, NY · $26 – $35 / hour
This role leads the onboarding and migration of enterprise podcasters and publishers onto Speakeasy, a new podcast hosting and monetization platform. It suits someone with hands-on experience managing customer implementations in media or creator-focused SaaS, who understands podcast workflows and can translate technical processes into clear documentation.
Listed on Supercast’s careers site · Apply there ↗
Roles that use Help Scout
Related skills
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