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Customer Service Associate

Adorama

New York, NY · full time

$20 – $22 / hour

Listed on Adorama’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

A customer service professional will handle inquiries across phone, email, chat, and messaging for a major creative-focused retailer, resolving issues and maintaining customer relationships while working three days on-site. The role suits someone who enjoys fast-paced environments, thrives on helping customers, and wants to develop expertise in photo, video, and electronics products.

Our summary, not Adorama’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • 1–2 years of customer service or client-facing experience
  • High School Diploma or equivalent
  • Exceptional written and verbal communication skills
  • Strong interpersonal skills with customer-first mindset
  • Ability to multitask and prioritize in a fast-paced environment
  • Proficiency in customer service platforms like Zendesk, Salesforce, or Dynamics
  • Excellent data entry and documentation skills
  • Emotional intelligence and ability to remain calm under pressure
  • Problem-solving skills
  • Three on-site days weekly

Nice to have

  • College coursework or degree
  • Retail, e-commerce, or tech industry experience
  • Willingness to learn new tools and processes

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