Zendesk

Suno

Full-time · Boston, MA · $188,640 – $247,590

Suno seeks a Software Engineer to build internal tools and AI-powered workflows that help non-technical teams scale operations without hiring more engineers. You'll design agents, integrate third-party systems, and architect solutions across music operations, support, legal, and finance using frameworks like LangGraph and Django.

Listed on Suno’s careers site · Apply there ↗

Obsidian Securty

Full-time · US Remote (East/Central) · $120,000 – $130,000

This role builds data infrastructure and automation for customer success teams, translating business needs into AI-assisted reporting, dashboards, and workflow automation across platforms like Salesforce and Zendesk. It suits someone comfortable with ambiguity who can query modern data platforms, design LLM workflows, and partner across technical teams to modernize how customer health and renewals are tracked.

Listed on Obsidian Securty’s careers site · Apply there ↗

Wagmo

Remote, East Coast Preferred · $100,000 – $120,000

Wagmo seeks an AI specialist to manage and optimize their customer support and claims automation systems, tuning prompts and workflows while building more personalized bot interactions. This role suits someone comfortable with AI tools and APIs who wants to own the performance of live production systems without necessarily being a software engineer.

Listed on Wagmo’s careers site · Apply there ↗

Talkspace

Full-time · New York, NY · $25 / hour · Remote

This role supports Talkspace clients with billing questions, insurance claims, and related administrative tasks, handling both routine inquiries and complex escalations. It suits someone with health insurance claims experience who enjoys detailed problem-solving and wants to help people navigate mental healthcare access.

Listed on Talkspace’s careers site · Apply there ↗

The New York Times Company

Full-time · New York, NY · $110,000 – $120,000

This role develops and delivers security training and awareness programs across a major news organization, teaching employees about digital hygiene, phishing threats, and secure communication. It suits someone who can translate technical security concepts for diverse audiences and enjoys combining one-on-one mentoring with larger educational initiatives.

Listed on The New York Times Company’s careers site · Apply there ↗

Crusoe

Full-time · San Francisco, CA · $145,000 – $200,000

Crusoe Cloud seeks an Escalations Manager to own the handoff between customer support and engineering teams, ensuring rapid resolution of customer-impacting incidents across their AI infrastructure platform. You'll build processes and dashboards to track escalations, reduce resolution time, and feed product improvements back to the engineering teams.

Listed on Crusoe’s careers site · Apply there ↗

impact.com

Full-time · Columbus · $90,000 – $110,000

Lead and scale a customer support team at a commerce partnership marketing platform, managing day-to-day operations, mentoring support specialists, and integrating AI tools into workflows. This role suits experienced support managers comfortable with data-driven decision-making, cross-functional collaboration, and driving operational excellence in a hybrid environment.

Listed on impact.com’s careers site · Apply there ↗

Replit

Full-time · New York, NY · $185,000 – $210,000 · Remote

This role supports Replit's most valuable customers by troubleshooting complex technical issues and managing incidents under tight service-level agreements. It suits experienced support engineers who thrive in fast-paced environments and can combine deep debugging skills with clear communication during customer crises.

Listed on Replit’s careers site · Apply there ↗

Genesys

Full-time · $147,100 – $258,700

This role is to lead the design and operation of integrations between Genesys Cloud and major CRM platforms like Salesforce and ServiceNow, working across distributed cloud systems. It suits a senior engineer with full-stack capabilities and production experience who can drive architecture decisions and mentor teammates in a startup-scale team environment.

Listed on Genesys’s careers site · Apply there ↗

Voyager

Full-time · Reno, NV · $80,000 – $95,000

This role provides hands-on IT support across hardware, software, and enterprise systems for a defense contractor's Nevada office, handling everything from user troubleshooting to device lifecycle management and secure facility operations. It suits experienced desktop support professionals comfortable working independently in a regulated environment where security compliance is as important as technical skill.

Listed on Voyager’s careers site · Apply there ↗