Skip to main content
CareerApp

Occupation

Support Engineer

Support Engineers provide technical troubleshooting and issue resolution for customers using cloud platforms, SaaS applications, or databases, serving as the primary point of contact for complex technical problems. They diagnose and resolve customer issues using cloud CLIs, APIs, scripting, and platform-specific tools, often collaborating with engineering teams to escalate problems, capture product feedback, and drive improvements. The role typically requires 2-5 years of technical support or operations experience, suits problem-solvers comfortable with cloud environments and infrastructure concepts, and offers a path toward site reliability engineering or senior technical support positions.

Open Support Engineer roles (2)

Support Engineer

Menlo Ventures Portfolio

Full-time · New York, NY · $210,000 – $250,000

Anthropic is seeking a Support Engineer to be the primary technical contact for enterprise customers using Claude, investigating and resolving their complex integration and technical issues while collaborating with internal teams. The role suits someone with 5+ years of enterprise technical support experience who excels at building customer relationships, troubleshooting sophisticated systems, and capturing product feedback that drives improvements.

Listed on Menlo Ventures Portfolio’s careers site · Apply there ↗

Database Support Engineer (AMER)

Supabase

Full-time · Remote, AMER

This is a senior technical support role for a PostgreSQL-based backend platform, supporting developers who use Supabase's integrated services. The position suits someone with deep database expertise and years of backend troubleshooting experience who enjoys mentoring and can thrive in async, high-volume support environments.

Listed on Supabase’s careers site · Apply there ↗

People with this title (0)

No one holds this exact title here yet.

Turn on analytics and we load Google Analytics: Google gets the pages you open and what you do here — searches, jobs you view, jobs you apply to — and sets its own cookies. Leave it off and the only cookies we set are your login, your theme, and this answer. Accept All also records a yes to advertising, which nothing uses yet. Privacy Policy.