Occupation

Customer Support Specialist

Customer Support Specialists handle inquiries, complaints, and technical issues from customers across phone, email, chat, and social media, troubleshooting problems and coordinating with internal teams to resolve them. The role requires product knowledge—whether of software platforms, physical equipment, or services—and involves communicating clearly with customers, documenting interactions, and escalating complex issues appropriately. The work suits detail-oriented people with strong communication skills and patience in high-volume, sometimes stressful environments where customers may be frustrated.

Open Customer Support Specialist roles (1)

Customer Support Specialist

DriveTime

Mesa, AZ

A customer support role handling inquiries and complaints across phone, text, and social media for a used car dealership and finance company. This suits someone with collections or customer service experience who can manage conflict under pressure and coordinate across departments to resolve issues.

Listed on DriveTime’s careers site · Apply there ↗

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