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Salesforce Service Cloud

Customer Support and Service

Salesforce Service Cloud is a customer service and support platform that helps organizations manage cases, customer inquiries, and support channels including phone, chat, email, and social media from a unified console. It includes features like knowledge bases, omni-channel routing, and AI-powered chatbots to help support agents resolve issues efficiently. Customer service teams and support operations professionals use it to track service-level agreements and improve customer satisfaction.

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Salesforce Service Cloud in the job market

Last checked September 12, 2026

Open roles
8

on Career App right now

Employers
7

hiring for it

Median pay

not enough disclosed

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of these roles

Open roles requiring Salesforce Service Cloud (8)

Cambria

GTM Architect

Cambria

Eden Prairie, MN · $146,000 – $191,000

This role designs and optimizes the technical architecture behind a company's sales, marketing, and customer success systems, bridging the gap between business needs and engineering execution. It suits experienced architects comfortable translating complex data and integration challenges into strategic technical solutions for revenue-focused platforms.

Listed on Cambria’s careers site · Apply there ↗

Moderna

Salesforce Digital Platform Lead – CRM & Engagement Technology

Moderna

$167,000 – $300,700

Lead the design, delivery, and long-term operations of Moderna's Salesforce-based customer engagement platform, managing integrations with enterprise systems and overseeing a large technical and vendor team. This role suits an experienced platform leader comfortable balancing business priorities with technical governance across a regulated, global healthcare environment.

Listed on Moderna’s careers site · Apply there ↗

テクノロジーコンサルタント (カスタマーフロント:顧客・従業員接点領域)_管理職_Song

Accenture

A managerial consulting role at Accenture's Song division focused on helping enterprises transform their customer-facing operations through strategic technology deployment, combining expertise in AI, data, and business strategy to drive growth. This position suits experienced consultants or business planners looking to deepen technology skills, or system architects wanting to expand into business strategy.

Listed on Accenture’s careers site · Apply there ↗

Sr. Implementation Consultant - CCAAS (AMER shift)

Sprinklr

This role leads enterprise implementations of Sprinklr's contact center platform, working with complex customers to design solutions and guide adoption. It suits experienced contact center consultants ready to mentor others and act as a technical advisor to enterprise clients.

Listed on Sprinklr’s careers site · Apply there ↗

Technical Support Engineer III (CONUS)

F5

Full-time · $81,600 – $122,400

A senior technical support role at F5 where you'll troubleshoot complex networking and security issues for federal customers, handling multiple cases independently while working overnight shifts in Spokane. This suits experienced support engineers comfortable with production environments, networking protocols, and supporting customers with minimal supervision.

Listed on F5’s careers site · Apply there ↗

Saucony

Salesforce Commerce Cloud Administrator

Saucony

Full-time · Rockford, MI

Wolverine Worldwide is looking for an experienced administrator to manage their Salesforce Commerce Cloud platform and related ecosystems, handling user permissions, site configurations, security, and cross-functional collaboration with marketing and brand teams. This role suits someone with deep SFCC expertise who thrives in hybrid work and enjoys optimizing e-commerce operations for performance and compliance.

Listed on Saucony’s careers site · Apply there ↗

Customer Support Systems Platform Manager - Salesforce (R5349)

Shield AI

Full-time · Dallas, TX · $110,000 – $170,000

This role owns the day-to-day administration and strategic development of Salesforce Service Cloud systems that enable customer support, case management, and asset tracking across Shield AI's defense-tech operations. The ideal candidate combines hands-on platform expertise with the ability to design scalable processes and new capabilities as the organization grows.

Listed on Shield AI’s careers site · Apply there ↗

Implementation Consultant - Lead

Sprinklr

This role implements and configures Sprinklr's contact center platform for enterprise clients, handling technical deployment, customer training, and ongoing platform optimization. It suits someone with contact center or VoIP experience who enjoys solving complex integration problems and working closely with customers across different time zones.

Listed on Sprinklr’s careers site · Apply there ↗

Employers hiring for Salesforce Service Cloud

7 in total, most open roles first.

Related skills

Curated neighbors in the taxonomy, whether or not employers ask for them together.

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