Skill
Gorgias
Customer Support and Service
Gorgias is a customer service and helpdesk software platform built specifically for e-commerce businesses, integrating tightly with platforms like Shopify, Magento, and BigCommerce. It's used by online retailers and support teams to manage customer inquiries across email, chat, and social media from a single dashboard, often automating responses to common order and shipping questions.
Open roles requiring Gorgias (1)
Senior Customer Service Agent, NYT Wirecutter (Temporary)
The New York Times Company
Contract · New York, NY · $25 – $30 / hour
Join Wirecutter's e-commerce team as a temporary customer service agent during the busy holiday season, handling customer inquiries via email and chat for the Wirecutter Store. This role suits experienced customer service professionals who excel at rapid, empathetic problem-solving and are comfortable managing high-volume retail operations using modern support platforms.
Listed on The New York Times Company’s careers site · Apply there ↗
Roles that use Gorgias
Related skills
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