What we do
Intercom develops an AI-powered customer service platform that helps businesses manage customer interactions across support, sales, and messaging channels. The company serves customers ranging from small businesses to enterprises across multiple regions.
Careers at Intercom
Intercom has 28 open roles listed here, 1 of them remote, each read from its own careers site. The newest was posted Oct 14, 2026.
Teams hiring: Customer Success & Solutions (7), R&D (5), Sales (5), Marketing (4).
Open positions
Relationship Manager, Sr MidMarket
Intercom
Chicago, IL
Listed on Intercom’s careers site · Apply there ↗
GTM Recruiter
Intercom
2 locations
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Senior Director, GTM Enablement
Intercom
Full-time · San Francisco, CA · $310,000 – $332,000
Fin, now part of Salesforce, is hiring a senior leader to reimagine how revenue teams learn and execute in an AI-first world. You'll design intelligent enablement systems, embed AI across the sales lifecycle, and guide organizational change as go-to-market functions evolve alongside AI capabilities.
Listed on Intercom’s careers site · Apply there ↗
Senior Partner Services Manager
Intercom
2 locations
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Principal Product Marketing Manager - Segments
Intercom
San Francisco, CA
Listed on Intercom’s careers site · Apply there ↗
Director of Solutions Marketing
Intercom
San Francisco, CA
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Senior Sales Operations Manager
Intercom
San Francisco, CA
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Forward Deployed Engineer
Intercom
Full-time · San Francisco, CA · $160,000 – $200,000
A Forward Deployed Engineer at Fin embeds with strategic customers to design AI-driven solutions that automate their support operations, working across technical implementation, product feedback, and roadmap influence. This role suits experienced software engineers who enjoy customer collaboration, want hands-on involvement in applied AI, and are comfortable traveling to work on-site with clients.
Listed on Intercom’s careers site · Apply there ↗
Forward Deployed Data Scientist
Intercom
Full-time · San Francisco, CA · $206,600 – $229,000
This role pairs data science expertise with customer-facing deployment work, embedding with strategic customers to design and implement AI-driven solutions that scale their support operations. It suits someone who enjoys moving between technical deep-dives and high-level strategy, thrives in ambiguous situations, and wants to see their work drive both immediate customer impact and feed back into product direction.
Listed on Intercom’s careers site · Apply there ↗
Customer Success Manager, High Touch
Intercom
Full-time · 2 locations · $150,300 – $179,525
A customer success manager role focused on guiding enterprise clients through AI-powered customer service implementation and adoption, working directly with C-suite and support teams to ensure measurable business outcomes. The role suits experienced account managers or consultants who can navigate complex technical transformations while maintaining strategic client partnerships.
Listed on Intercom’s careers site · Apply there ↗
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Roles Intercom is hiring for
Where Intercom is hiring
Skills Intercom asks for
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