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$180,000 – $200,000
Listed on Intercom’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A Forward Deployed Engineer embeds with strategic customers of Fin, a Salesforce AI customer service platform, to implement solutions, gather feedback, and shape product direction. This role suits engineers who want to bridge technical depth with customer impact while working across R&D, sales, and product teams.
Our summary, not Intercom’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- Strong background in Computer Science, Mathematics, Software Engineering, or Physics
- Experience building SaaS products with real-world usage
- Deep knowledge of at least one high-level programming language
- Ability to prototype and ship software quickly
- Proficiency with REST APIs
- Strong cross-functional communication skills
- Willingness to travel and work on-site with customers
- Eligibility to work in the United States
Nice to have
- Former founder or early startup experience
- Interest in AI/ML with ability to quickly understand novel problems and architectures