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Senior Director, GTM Enablement

Intercom

San Francisco, CA · full time · Lead / Staff / Principal

$310,000 – $332,000

Listed on Intercom’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

Fin, now part of Salesforce, is hiring a senior leader to reimagine how revenue teams learn and execute in an AI-first world. You'll design intelligent enablement systems, embed AI across the sales lifecycle, and guide organizational change as go-to-market functions evolve alongside AI capabilities.

Our summary, not Intercom’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 15+ years overall experience, 5+ years leading enablement teams at a technology company
  • Track record building or evolving enablement, GTM operations, or revenue systems in high-velocity SaaS or AI-native environments
  • Mastery of complex revenue workflows, high-velocity product launch cycles, and precision sales productivity systems
  • Hands-on experience operationalizing AI-powered tools and workflows across the revenue lifecycle
  • Strong cross-functional partnership with Product, Engineering, PMM, Sales, and RevOps
  • Ability to combine systems thinking with fast execution
  • Experience leading complex organizational change
  • Proof of eligibility to work in the United States

Nice to have

  • Background from GTM strategy and operations, commercialization, product operations, AI workflow design, or product-led GTM
  • Comfort thinking in systems and adapting quickly
  • Ability to thrive in ambiguity and build without established playbooks
  • Conviction that AI will reshape how revenue organizations operate

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