17 open listings
Roles posted by organizations here, alongside roles we found on employers’ own careers sites. Crawled roles say so on the card and send you to the employer to apply. Only show organizations on Career App
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Top Creator Management Associate (Contractor)
Patreon
Contract · San Francisco, CA · $50 – $65 / hour · Remote
Patreon is hiring a contractor to manage relationships with its top-earning creators, helping them grow revenue and deepen platform engagement through personalized coaching and data-driven strategy. This role suits someone with customer success or partnership experience who understands creator economics and enjoys working with diverse strategic accounts.
Listed on Patreon’s careers site · Apply there ↗
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Digital Adoption & Lifecycle Manager (Customer Success)
Mixpanel
Full-time · 3 locations · $132,000 – $162,750 · Remote
You'll design and execute lifecycle communication programs that drive adoption and retention across Mixpanel's customer base, writing emails and in-product messages triggered by real behavioral signals. This is a hands-on builder role for someone who can own a program end-to-end, instrument it for measurement, and iterate based on data.
Listed on Mixpanel’s careers site · Apply there ↗
Choose a location to apply
Senior Technical Customer Success Manager
Kong Company
Washington, CA · $120,000 – $150,000 · Remote
A customer success role at an API infrastructure company where you'll manage a portfolio of enterprise customers, guide them through product adoption, and collaborate with sales and product teams to maximize value. This suits someone with technical depth in cloud-native systems who enjoys building customer relationships and shaping how a company scales its support operations.
Listed on Kong Company’s careers site · Apply there ↗
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Head of Customer Success
Pylon
San Francisco, CA · $250,000 – $300,000
Lead and scale a 15+ person customer success organization at an AI-native SaaS platform with strong fundamentals (159% NRR, expansion goals). You'll own revenue metrics, drive adoption of agentic support across 1,600+ customers, develop managers, and build your public presence as a thought leader in how AI transforms customer success.
Listed on Pylon’s careers site · Apply there ↗
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Senior Customer Success Manager
Intercom
Full-time · San Francisco, CA · $167,670 – $207,000 · Remote
A strategic customer success role focused on guiding Salesforce's largest enterprise customers through AI agent adoption and transformation. This position suits experienced professionals who excel at building executive relationships, driving measurable business outcomes, and translating complex technical concepts into strategic value.
Listed on Intercom’s careers site · Apply there ↗
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Customer Success Manager, Managed Inference
Crusoe
Full-time · San Francisco, CA · $175,000 – $200,000
This role supports enterprise customers deploying AI inference workloads on Crusoe's infrastructure platform, bridging technical and business needs while helping optimize model serving and GPU utilization. It suits someone with cloud platform experience and a solid understanding of AI/ML technologies who enjoys hands-on customer engagement and cross-team coordination.
Listed on Crusoe’s careers site · Apply there ↗
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Mid-Market Outcomes Architect (Customer Success)
Notion
Full-time · San Francisco, CA · $166,000 – $185,000 · Remote
Notion is seeking a customer success partner to guide mid-market accounts through AI transformation and workflow adoption within their platform. The role bridges customer needs and revenue, focusing on helping accounts realize measurable value, strengthen retention, and identify expansion opportunities while operating with urgency and commercial awareness.
Listed on Notion’s careers site · Apply there ↗
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Commercial Customer Success Manager - SF
Sigma Computing
Full-time · San Francisco, CA · $110,000 – $135,000
Sigma Computing seeks a Customer Success Manager to guide their analytics platform customers toward maximum value and revenue growth, requiring deep expertise in business intelligence and proven success managing high-value SaaS accounts. This role combines strategic account management with hands-on technical guidance, making it ideal for someone who bridges customer needs with product capabilities in the data analytics space.
Listed on Sigma Computing’s careers site · Apply there ↗
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Customer Success Manager, Top Accounts
Menlo Ventures Portfolio
San Francisco, CA · $200,000 – $320,000
This role leads customer success for one of Anthropic's largest enterprise clients, serving as their strategic advisor on AI adoption across Claude's API, Code, and other products. It suits someone with deep enterprise experience who can drive organization-wide adoption programs, understand technical AI concepts, and build trust with C-suite stakeholders.
Listed on Menlo Ventures Portfolio’s careers site · Apply there ↗
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Customer Success Manager (CSM) SAP Next Gen - SAP Academy for Customer Success - Palo Alto (Hybrid)
SAP
Full-time · Palo Alto, CA · $78,000 – $180,700
This is an entry-level Customer Success Manager role within SAP's structured Academy program, designed for early-career professionals to learn SAP's solutions while supporting customers in their digital transformation journey. The role combines classroom training with field mentoring over ten months, then transitions to direct customer-facing CSM work, making it ideal for someone with customer-support or consulting background who wants structured career development in enterprise software.
Listed on SAP’s careers site · Apply there ↗
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Customer Success Manager
OpenRouter
San Francisco, CA · $180,000 – $250,000 · Remote
OpenRouter seeks a Customer Success Manager to guide enterprise clients through adoption of their AI routing platform, balancing technical depth with commercial growth targets. This role suits someone with AI industry experience who enjoys translating between engineering and business priorities while owning revenue outcomes.
Listed on OpenRouter’s careers site · Apply there ↗
Senior Manager, Customer Success (Money)
Intuit
San Diego, CA · $143,500 – $233,000
Lead and scale Intuit's QuickBooks Money customer success operation, mentoring a team of CSMs who manage mid-market financial services clients through adoption and growth. This role suits an experienced customer success leader who excels at cross-functional strategy, team development, and translating customer insights into product improvements.
Listed on Intuit’s careers site · Apply there ↗
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Senior Technical Customer Success Manager
Sentry
2 locations · $200,000 – $250,000 · Remote
Sentry is seeking a technical customer success manager to guide software development teams in adopting their error monitoring and performance platform. This role suits technologists with both engineering background and customer-facing experience who want to bridge product adoption and customer outcomes.
Listed on Sentry’s careers site · Apply there ↗
Choose a location to apply
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Customer Value Architect III
Mixpanel
Full-time · 2 locations · $125,500 – $169,500 · Remote
This role advises B2B SaaS customers on realizing measurable outcomes from their Mixpanel analytics investment, managing adoption plans and driving product usage across a portfolio of accounts. It suits relationship builders who can translate technical concepts into business value and coordinate across customer and internal stakeholders to demonstrate ROI.
Listed on Mixpanel’s careers site · Apply there ↗
Choose a location to apply
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Commercial Outcomes Architect (Customer Success)
Notion
San Francisco, CA · $110,000 – $165,000
A customer success role focused on helping mid-market and enterprise Notion users design workflows, measure ROI, and expand their usage of the platform. Suited to someone with B2B SaaS experience who enjoys solving complex adoption challenges and moving customers from risk to value through hands-on collaboration.
Listed on Notion’s careers site · Apply there ↗
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Customer Success Manager
Crusoe
Full-time · 3 locations · $155,000 – $175,000
Crusoe is seeking a Customer Success Manager to guide enterprise clients through implementing AI and ML infrastructure solutions, ensuring they maximize value and achieve their sustainability goals. This role suits someone with technical depth in cloud and AI systems who enjoys building lasting client relationships and thrives in a fast-paced startup environment.
Listed on Crusoe’s careers site · Apply there ↗
Choose a location to apply
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Enterprise Outcomes Architect (Customer Success)
Notion
San Francisco, CA · $204,000 – $240,000 · Remote
Notion is seeking an Outcomes Architect to drive customer adoption and revenue growth by helping enterprise clients realize measurable value from Notion's AI workspace. The role combines customer success, solution design, and account strategy, suited for someone experienced in B2B software adoption who enjoys solving complex workflow problems and partnering across teams.
Listed on Notion’s careers site · Apply there ↗