18 open listings
Roles posted by organizations here, alongside roles we found on employers’ own careers sites. Crawled roles say so on the card and send you to the employer to apply. Only show organizations on Career App
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Head of Customer Success
Pylon
San Francisco, CA
Lead and scale a 15+ person customer success organization at an AI-native SaaS platform with strong fundamentals (159% NRR, expansion goals). You'll own revenue metrics, drive adoption of agentic support across 1,600+ customers, develop managers, and build your public presence as a thought leader in how AI transforms customer success.
Listed on Pylon’s careers site · Apply there ↗
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Customer Success Manager, High Touch
Intercom
Full-time · 2 locations · $150,300 – $179,525
A customer success manager role focused on guiding enterprise clients through AI-powered customer service implementation and adoption, working directly with C-suite and support teams to ensure measurable business outcomes. The role suits experienced account managers or consultants who can navigate complex technical transformations while maintaining strategic client partnerships.
Listed on Intercom’s careers site · Apply there ↗
Choose a location to apply
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Customer Success Manager, Managed Inference
Crusoe
Full-time · San Francisco, CA · $175,000 – $200,000
This role supports enterprise customers deploying AI inference workloads on Crusoe's infrastructure platform, bridging technical and business needs while helping optimize model serving and GPU utilization. It suits someone with cloud platform experience and a solid understanding of AI/ML technologies who enjoys hands-on customer engagement and cross-team coordination.
Listed on Crusoe’s careers site · Apply there ↗
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Mid-Market Outcomes Architect
Notion
San Francisco, CA · $145,000 – $175,000 · Remote
Notion is hiring an Outcomes Architect to help customers adopt and realize business value from Notion's AI-powered workspace. You'll own customer success for a portfolio of accounts, guiding them through workflow design and value realization while contributing to renewal and expansion revenue.
Listed on Notion’s careers site · Apply there ↗
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Commercial Customer Success Manager - SF
Sigma Computing
Full-time · San Francisco, CA · $100,000 – $125,000
This role supports high-value analytics platform customers in achieving business goals through strategic account management and growth initiatives. It suits someone with both customer success experience and deep analytics expertise who can identify expansion opportunities while ensuring customer satisfaction.
Listed on Sigma Computing’s careers site · Apply there ↗
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Customer Value Architect
Mixpanel
Full-time · 2 locations · $93,500 – $126,500 · Remote
This role bridges customer relationships and product success at an analytics platform, focusing on turning software investments into measurable business outcomes. It suits someone with 2-4 years in customer success or consulting who is ready to develop account ownership skills with structured mentorship.
Listed on Mixpanel’s careers site · Apply there ↗
Choose a location to apply
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Customer Success Manager (CSM) SAP Next Gen - SAP Academy for Customer Success - Palo Alto (Hybrid)
SAP
Full-time · Palo Alto, CA · $78,000 – $180,700
This is an entry-level Customer Success Manager role within SAP's structured Academy program, designed for early-career professionals to learn SAP's solutions while supporting customers in their digital transformation journey. The role combines classroom training with field mentoring over ten months, then transitions to direct customer-facing CSM work, making it ideal for someone with customer-support or consulting background who wants structured career development in enterprise software.
Listed on SAP’s careers site · Apply there ↗
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Strategic Partner
InstaLily
Full-time · San Francisco, CA · $150,000 – $180,000
This is a customer-facing role managing a portfolio of large enterprise customers after their AI implementation pilots, driving strategic expansion and transformation work while staying deeply embedded in their operations. It suits experienced customer success or account management professionals from high-growth B2B companies who thrive on direct customer impact and can operate in ambiguity.
Listed on InstaLily’s careers site · Apply there ↗
Senior Manager, Customer Success (Money)
Intuit
San Diego, CA · $143,500 – $233,000
Lead and scale Intuit's QuickBooks Money customer success operation, mentoring a team of CSMs who manage mid-market financial services clients through adoption and growth. This role suits an experienced customer success leader who excels at cross-functional strategy, team development, and translating customer insights into product improvements.
Listed on Intuit’s careers site · Apply there ↗
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Senior Technical Customer Success Manager
Sentry
2 locations · $200,000 – $250,000 · Remote
Sentry is seeking a technical customer success manager to guide software development teams in adopting their error monitoring and performance platform. This role suits technologists with both engineering background and customer-facing experience who want to bridge product adoption and customer outcomes.
Listed on Sentry’s careers site · Apply there ↗
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Senior Customer Success Manager
Northbeam
Full-time · 2 locations · $110,000 – $140,000
A Customer Success Manager role supporting enterprise eCommerce customers using Northbeam's marketing intelligence platform. This position suits someone with technical aptitude and SaaS experience who enjoys owning customer relationships and coordinating across teams to drive retention and growth.
Listed on Northbeam’s careers site · Apply there ↗
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Customer Value Architect III
Mixpanel
Full-time · 2 locations · $125,500 – $169,500 · Remote
This is a customer success role focused on helping analytics platform customers realize business value from their investment, working across adoption, expansion, and renewal. The role suits relationship-oriented professionals with B2B SaaS experience who can translate technical concepts into business outcomes and drive customer adoption plans.
Listed on Mixpanel’s careers site · Apply there ↗
Choose a location to apply
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Commercial Outcomes Architect
Notion
San Francisco, CA · $110,000 – $165,000
A customer success role focused on helping mid-market and enterprise Notion users design workflows, measure ROI, and expand their usage of the platform. Suited to someone with B2B SaaS experience who enjoys solving complex adoption challenges and moving customers from risk to value through hands-on collaboration.
Listed on Notion’s careers site · Apply there ↗
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Senior Customer Success Enablement Manager
Intercom
Full-time · San Francisco, CA · $167,000 – $199,000
This role leads the design and delivery of training programs that help customer success managers perform better across different customer segments. It suits experienced enablement professionals who can balance hands-on program building with strategic advising to senior leaders.
Listed on Intercom’s careers site · Apply there ↗
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Scaled Customer Success Manager
Pylon
Full-time · San Francisco, CA · $140,000 – $180,000
This role blends strategic system design with hands-on customer management, suited for someone who wants to architect scalable support processes while staying operationally involved. You'll split time between diagnosing and fixing customer success workflows that serve hundreds of accounts, and directly managing a large portfolio yourself to stay grounded in the real work.
Listed on Pylon’s careers site · Apply there ↗
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Customer Success Manager
Crusoe
Full-time · 3 locations · $155,000 – $175,000
Crusoe is seeking a Customer Success Manager to guide enterprise clients through implementing AI and ML infrastructure solutions, ensuring they maximize value and achieve their sustainability goals. This role suits someone with technical depth in cloud and AI systems who enjoys building lasting client relationships and thrives in a fast-paced startup environment.
Listed on Crusoe’s careers site · Apply there ↗
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Enterprise Outcomes Architect
Notion
San Francisco, CA · $180,000 – $240,000 · Remote
This role involves guiding enterprise customers through AI-driven workflow adoption and transformation on Notion, focusing on renewals, expansion, and measurable value delivery. It suits experienced customer success or technical account professionals who combine business acumen with hands-on ability to design and configure solutions.
Listed on Notion’s careers site · Apply there ↗
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Senior Customer Success Manager
Crusoe
Full-time · 3 locations · $190,000 – $215,000
Crusoe seeks a Customer Success Manager to guide AI infrastructure clients through technical implementations and help them achieve their business goals. This role suits someone with cloud and AI expertise who enjoys bridging technical and business needs while managing strategic customer relationships.
Listed on Crusoe’s careers site · Apply there ↗