N
$166,000 – $185,000
Listed on Notion’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Notion is seeking a customer success partner to guide mid-market accounts through AI transformation and workflow adoption within their platform. The role bridges customer needs and revenue, focusing on helping accounts realize measurable value, strengthen retention, and identify expansion opportunities while operating with urgency and commercial awareness.
Our summary, not Notion’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 4+ years driving customer adoption, value realization, renewals, or expansion in B2B software
- Customer-facing discovery and ability to map workflows to business problems
- Technical fluency to co-design and troubleshoot Notion workspaces
- Commercial awareness of renewal risk and expansion potential
- Program and stakeholder management across a book of accounts
- Ability to operate with agency, urgency, and customer empathy
Nice to have
- Prior experience in customer success, solutions consulting, implementation, or technical account management for productivity or workflow software
- Experience managing flat, at-risk, or complex renewal accounts
- Experience with shared account ownership models
- Experience designing repeatable customer programs, playbooks, or interventions at scale