N
$204,000 – $240,000
Listed on Notion’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Notion is seeking an Outcomes Architect to drive customer adoption and revenue growth by helping enterprise clients realize measurable value from Notion's AI workspace. The role combines customer success, solution design, and account strategy, suited for someone experienced in B2B software adoption who enjoys solving complex workflow problems and partnering across teams.
Our summary, not Notion’s wording. The full posting is on their site.
Skills this role names
Log in to see which of these are already on your profile.
What they ask for
Required
- 7+ years driving customer adoption, value realization, renewals, or expansion in B2B software
- Customer-facing discovery and ability to understand business problems and map workflows
- Technical fluency to co-design, configure, and troubleshoot Notion workspaces
- Commercial awareness and ability to assess renewal risk and expansion potential
- Ability to design workflows that connect adoption to measurable outcomes
- Program and stakeholder management across multiple accounts
- Operate with agency, urgency, and customer empathy
Nice to have
- Prior experience in customer success, solutions consulting, implementation, or technical account management for productivity or collaboration software
- Experience managing flat, at-risk, or complex renewal accounts
- Experience with shared account ownership models
- Experience designing repeatable customer programs and playbooks that improve retention and adoption at scale