$143,500 – $233,000
Listed on Intuit’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
Lead and scale Intuit's QuickBooks Money customer success operation, mentoring a team of CSMs who manage mid-market financial services clients through adoption and growth. This role suits an experienced customer success leader who excels at cross-functional strategy, team development, and translating customer insights into product improvements.
Our summary, not Intuit’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- 7+ years leading a client success team focused on mid-market B2B
- 5+ years managing clients with Payments, Bill Pay, Lending, or Payroll/Workforce Management services
- Proven ability to build and scale high-performing teams in high-growth environments
- Strategic planning and process optimization experience
- Strong stakeholder management and cross-functional collaboration skills
- Data-driven decision making using analytics and performance metrics
Nice to have
- Strong knowledge of Intuit's financial products