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Commercial Customer Success Manager - SF

Sigma Computing

San Francisco, CA · full time · Mid

$100,000 – $125,000

Listed on Sigma Computing’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role supports high-value analytics platform customers in achieving business goals through strategic account management and growth initiatives. It suits someone with both customer success experience and deep analytics expertise who can identify expansion opportunities while ensuring customer satisfaction.

Our summary, not Sigma Computing’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • Bachelor's degree in Business, Analytics, Computer Science, or related field
  • 4+ years in customer success, account management, or consultative SaaS/analytics/BI role
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills
  • Proven ability to manage and grow customer accounts with focus on net dollar retention

Nice to have

  • SQL, data visualization tools, and cloud-based analytics platforms experience
  • ETL experience
  • Experience implementing production business intelligence solutions
  • Startup experience

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