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Tripadvisor

Tripadvisor

Needham, MA 02492

Employer

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What we do

Tripadvisor is an American online travel company operating a platform of user-generated reviews and ratings for hotels, restaurants, attractions, and other travel-related businesses, alongside booking services such as Viator and TheFork. It is one of the largest travel information and booking platforms in the world, covering millions of listings across dozens of countries.

Careers at Tripadvisor

Tripadvisor has 16 open roles listed here, each read from its own careers site. The newest was posted Oct 13, 2026.

Teams hiring: Sales (7), Customer Service (3).

Locations

Needham, MA, Needham Heights, MA2

Needham, MA

Headquarters

No open roles at this location right now.

Needham Heights, MA

No open roles at this location right now.

Open positions

Apply for Customer Experience Improvement Lead at Tripadvisor on their siteTripadvisor

Customer Experience Improvement Lead

Tripadvisor

Office

Listed on Tripadvisor’s careers site · Apply there ↗

Apply for Field Sales Representative - South of Netherlands at Tripadvisor on their siteTripadvisor

Field Sales Representative - South of Netherlands

Tripadvisor

Maastricht, Breda, Eindhoven, Den Bosch

Listed on Tripadvisor’s careers site · Apply there ↗

Apply for Account Executive - Rotterdam/The Hague at Tripadvisor on their siteTripadvisor

Account Executive - Rotterdam/The Hague

Tripadvisor

Maastricht, Breda, Eindhoven, Den Bosch

Listed on Tripadvisor’s careers site · Apply there ↗

Tripadvisor

Knowledge AI Quality Lead

Tripadvisor

Office

This role oversees quality assurance for AI-powered customer support systems at Tripadvisor, testing chatbots and automated workflows to catch accuracy failures and ensure smooth handoffs to human agents. It suits someone with contact-center or tech support QA background who can audit AI conversations, identify problems, and feed improvements back to engineering teams.

Listed on Tripadvisor’s careers site · Apply there ↗

Tripadvisor

Field Sales Representative - based in Brescia or Cagliari

Tripadvisor

Full-time · Brescia or Cagliari · €44,000 – €50,000

This role involves developing business for TheFork's restaurant booking platform in a designated Italian territory, combining prospecting, relationship building, and closing sales with restaurant owners. It suits someone energetic and sales-driven with interest in the food and hospitality sector who thrives selling B2B software solutions independently.

Listed on Tripadvisor’s careers site · Apply there ↗

Tripadvisor

Sales Planner, AMER

Tripadvisor

Full-time · New York, NY · $65,000 – $80,000

This role involves developing and managing strategic media plans for key travel industry clients, coordinating with sales teams to ensure campaigns meet objectives while adhering to business rules and pricing. It suits someone with 2-3+ years of digital media experience who enjoys cross-functional collaboration and can track campaign performance to optimize revenue recognition.

Listed on Tripadvisor’s careers site · Apply there ↗

Apply for Field Sales Representative - Alicante at Tripadvisor on their siteTripadvisor

Field Sales Representative - Alicante

Tripadvisor

Alicante

Listed on Tripadvisor’s careers site · Apply there ↗

Tripadvisor

Performance Lead – Booking Assistance

Tripadvisor

Office

A leadership role focused on improving booking conversion rates across Tripadvisor's outsourced operations teams. Suited for someone with experience managing vendor performance, analyzing operational metrics, and driving cross-functional improvements in customer-facing processes.

Listed on Tripadvisor’s careers site · Apply there ↗

Tripadvisor

Senior Marketing Manager, Loyalty

Tripadvisor

Full-time · Needham, MA · $160,000 – $175,000

This is a strategic loyalty marketing role at Tripadvisor and Viator, focused on growing and evolving the rewards programs across both platforms. The position suits someone with 5+ years of marketing experience who can move fluidly between designing program strategy and executing campaigns, and who thrives on cross-functional collaboration in a fast-paced, data-driven environment.

Listed on Tripadvisor’s careers site · Apply there ↗

Tripadvisor

Associate Director, AMER Account Management & Planning

Tripadvisor

New York, NY · $175,000 – $200,000

Lead the integration of Sales Planning and Account Management functions for Tripadvisor's AMER region, overseeing approximately 25 people and serving as the decision-maker between these two teams to drive revenue and operational efficiency. This role suits an experienced leader comfortable with both account management and sales planning who can build credibility with senior stakeholders and establish shared priorities across previously separate functions.

Listed on Tripadvisor’s careers site · Apply there ↗

See all 16 open roles at Tripadvisor →

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