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CRM Manager

A CRM Manager oversees the systems and processes that manage customer relationships, administering platforms like Salesforce or HubSpot and building marketing automation workflows to nurture leads and retain customers. They use data analysis and customer segmentation to design targeted campaigns and improve customer lifetime value, often partnering with marketing, sales, and IT teams. This role is typically found within a marketing department and is held by someone with strong technical platform skills paired with a customer-centric marketing mindset.

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Open CRM Manager roles (1)

Apply for CRM Manager at EXL Service on their siteEXL Service

CRM Manager

EXL Service

New York, NY · Remote

Listed on EXL Service’s careers site · Apply there ↗

Likely next role (21)

Where CRM Managers commonly go next: Marketing Director.

Apply for Marketing Director at Air Mobility Command on their site

Marketing Director

Air Mobility Command

Fairchild AFB, Washington · $65,000 – $75,000

Via USAJOBS · Apply there ↗

Apply for Marketing Director at CNA Financial on their siteCNA Financial

Marketing Director

CNA Financial

Listed on CNA Financial’s careers site · Apply there ↗

Apply for Marketing Director at Lego USA on their siteLego USA

Marketing Director

Lego USA

Listed on Lego USA’s careers site · Apply there ↗

Director of Trade Marketing & Events, Pro Americas (Hybrid Role - New York)

Olaplex

Full-time · New York, NY · $165,000 – $185,000

This role leads the end-to-end trade marketing strategy and experiential events for OLAPLEX's professional channel across North America, managing both the strategic vision and day-to-day execution of campaigns, trade shows, and stylist activations. It suits an experienced marketing leader with a track record in B2B beauty or salon channels who can balance big-picture GTM thinking with hands-on event delivery and cross-functional collaboration.

Listed on Olaplex’s careers site · Apply there ↗

Director, Performance Marketing

Help Scout

United States · $198,000 – $218,000 · Remote

This role leads Help Scout's paid marketing strategy across channels like search and display, reporting to the VP of Marketing and driving signups and revenue growth. It suits someone with 7+ years of B2B SaaS performance marketing experience who can own strategy end-to-end, from channel evaluation to pipeline impact, while partnering across sales, product, and leadership.

Listed on Help Scout’s careers site · Apply there ↗

Biogen

Senior Director US Omnichannel/ Digital Engagement

Biogen

Full-time · Cambridge, MA · $234,000 – $322,000

This senior leadership role drives the transformation of Biogen's US omnichannel and digital engagement strategy, combining AI-powered personalization with brand marketing execution across multiple therapeutic areas. The position suits an experienced digital strategist who can lead teams, influence executives, and translate business objectives into seamless customer experiences across all touchpoints.

Listed on Biogen’s careers site · Apply there ↗

Visa Inc.

Director, Affluent Commercialization & GTM, Marketing Services

Visa Inc.

Full-time · San Francisco, CA · $178,300 – $285,600

This Director role leads the development and go-to-market strategy for Visa's affluent-focused Marketing Services offerings, translating product strategy and sponsorship assets into client-ready solutions. It suits experienced marketing or commercialization leaders who can build operating models, create executive narratives, and drive cross-functional alignment in a matrixed environment.

Listed on Visa Inc.’s careers site · Apply there ↗

Merck

Director, Global Oncology Marketing - Prostate Cancer

Merck

Full-time · $190,800 – $300,300

This director-level role leads the go-to-market strategy and cross-functional launch efforts for a new oncology treatment in late-stage development for metastatic prostate cancer. It suits experienced pharmaceutical marketers with a track record of bringing oncology products to market and managing large, matrixed teams through complex product launches.

Listed on Merck’s careers site · Apply there ↗

Gilead Sciences

Sr Director, DTP, HIV, Long-Acting Treatment

Gilead Sciences

Full-time · United States - California - Foster City · $261,375 – $338,250

This senior leadership role oversees direct-to-patient marketing strategy and execution for Gilead's HIV treatment portfolio, leading a team to develop culturally competent patient campaigns across multiple channels. The position suits an experienced pharmaceutical marketer with proven people management and DTP expertise who can balance strategic vision with regulatory compliance and patient-centered advocacy.

Listed on Gilead Sciences’s careers site · Apply there ↗

Bristol Myers Squibb

Director, US Breyanzi Patient Activation Lead

Bristol Myers Squibb

Full-time · Madison, NJ · $198,130 – $240,083

This role leads patient marketing strategy for Breyanzi, a CAR T cell therapy, with responsibility for driving awareness and engagement among lymphoma patients and caregivers. The director will oversee a dedicated team, develop direct-to-patient campaigns, partner with advocacy groups, and work cross-functionally within a pharmaceutical company's fast-moving oncology environment.

Listed on Bristol Myers Squibb’s careers site · Apply there ↗

Roles similar to CRM Manager (51)

From Analytics Manager, Customer Experience Manager, Digital Marketing Manager, Marketing Analytics Manager, Revenue Operations Manager, Sales Operations Manager.

Senior Sales Operations Specialist

Cohere

Full-time · Washington, DC · $135,000 – $215,000 · Remote

This is a strategic sales operations role at an AI enterprise company, focused on optimizing sales processes, enabling revenue growth, and coordinating across teams. It suits experienced sales operations professionals who thrive in high-growth environments and can balance analytical rigor with executive-level communication.

Listed on Cohere’s careers site · Apply there ↗

Senior Digital Marketing Manager

Crusoe

San Francisco, CA · $160,000 – $190,000

Crusoe seeks a senior digital marketing leader to build and optimize their entire paid and organic demand generation engine, running campaigns across search, social, email, and account-based channels. This role suits someone comfortable balancing big-picture strategy with hands-on execution in a fast-growing AI infrastructure company.

Listed on Crusoe’s careers site · Apply there ↗

Apply for SALES OPERATIONS MANAGER at The Home Depot on their siteThe Home Depot

SALES OPERATIONS MANAGER

The Home Depot

Atlanta, GA

Listed on The Home Depot’s careers site · Apply there ↗

Sales Operations Manager | United States | Remote

Grafana Labs

Full-time · United States (Remote) · $125,000 – $148,000

This role manages models and reporting for Grafana's sales operations, focusing on compensation, quota setting, and consumption-based product analysis. It suits analytical professionals who excel with SQL, large datasets, and translating complex business problems into structured insights for executive audiences.

Listed on Grafana Labs’s careers site · Apply there ↗

Director, Sales Operations

GumGum

New York, NY · $174,000 – $210,500

This role leads the sales operations function for a global advertising technology company, designing and maintaining the systems, processes, and data infrastructure that enable revenue growth across multiple regions and product lines. The position suits an experienced operations professional with strong Salesforce expertise and commercial acumen who can bridge strategy and execution, turning complex sales requirements into reliable forecasts and scalable workflows.

Listed on GumGum’s careers site · Apply there ↗

Apply for Digital Marketing Manager at Deseret Book Company on their siteDeseret Book Company

Digital Marketing Manager

Deseret Book Company

Corporate Office

Listed on Deseret Book Company’s careers site · Apply there ↗

Apply for Customer Experience Manager at Benchmade on their siteBenchmade

Customer Experience Manager

Benchmade

Oregon City, OR

Listed on Benchmade’s careers site · Apply there ↗

Apply for Sales Operations Manager at RingCentral on their siteRingCentral

Sales Operations Manager

RingCentral

Remote, USA

Listed on RingCentral’s careers site · Apply there ↗

Instructure

Sales Operations Manager, Foundry

Instructure

Full-time · US-REMOTE

This role leads go-to-market operations for a portfolio of early-stage AI product bets within Instructure's Foundry division, designing the sales motions, analytics infrastructure, and launch playbooks that take products from concept through scaling. It suits someone who thrives building operational systems from scratch in high-ambiguity environments and can influence cross-functional teams without direct authority.

Listed on Instructure’s careers site · Apply there ↗

Apply for Revenue Operations Manager at Sigma Computing on their site

Revenue Operations Manager

Sigma Computing

New York, NY

Listed on Sigma Computing’s careers site · Apply there ↗

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