Technical Support Engineer

FIS

US IL BOL 270 SteA

Listed on FIS’s careers site · Apply there ↗

KLA-Tencor

Listed on KLA-Tencor’s careers site · Apply there ↗

F5

This is a Level 2 technical support role focused on troubleshooting F5 networking products for enterprise customers across Europe, the Middle East, and Africa. It suits someone with hands-on network infrastructure experience who enjoys solving complex technical problems and communicating with customers across different technical backgrounds.

Listed on F5’s careers site · Apply there ↗

Broadcom Inc.

$88,300 – $141,300

Broadcom seeks a seasoned mainframe technical support professional to resolve complex customer issues across their software portfolio and mentor junior engineers. This role suits experienced troubleshooters comfortable working independently on critical systems while fostering team development and contributing to knowledge sharing initiatives.

Listed on Broadcom Inc.’s careers site · Apply there ↗

Pendo

Full-time · Raleigh, NC · $105,000 – $120,000

A senior technical support role where you diagnose and resolve complex customer issues across Pendo's web and mobile products while translating customer problems into product insights for engineering teams. This suits experienced engineers who combine hands-on debugging skills with strategic thinking, thrive in high-volume environments, and actively shape how support operates rather than just handling tickets.

Listed on Pendo’s careers site · Apply there ↗

Gofundme

Full-time · Remote · $59,500 – $82,000

A technical support engineering role where you'll investigate and resolve customer issues with GoFundMe's platform, manage escalation queues, and provide technical guidance to the customer experience team. This suits someone with troubleshooting expertise and customer service experience who wants to grow technical skills while directly helping users solve problems.

Listed on Gofundme’s careers site · Apply there ↗

Together AI

Full-time · Remote · $160,000 – $230,000

A technical support engineer who handles customer issues with AI inference and fine-tuning platforms, working weekend shifts after an initial ramp-up period. The role bridges customer needs and internal engineering teams, requiring deep infrastructure expertise and hands-on troubleshooting of GPU clusters and Kubernetes deployments.

Listed on Together AI’s careers site · Apply there ↗

LucidLink

US Remote · $72,000 – $107,400

A Level 2 technical support role at a file-streaming platform company, supporting cloud storage and networking products. Suits engineers with 2+ years of hands-on support experience who are comfortable troubleshooting across operating systems and cloud environments.

Listed on LucidLink’s careers site · Apply there ↗

Sentry

San Francisco, CA · $100,000 – $120,000 · Remote

Sentry seeks a technical support engineer to provide after-hours coverage for APAC customers while building automation and AI tooling to scale support operations. The role combines hands-on debugging of complex distributed systems with engineering work to develop autonomous resolution systems, suited for someone who enjoys both customer-facing problem-solving and backend infrastructure work.

Listed on Sentry’s careers site · Apply there ↗

Sigma Computing

Full-time · New York, NY · $90,000 – $115,000

This role supports Sigma's rapidly growing customer base by diagnosing and resolving complex technical issues with their cloud data platform, collaborating across product and engineering teams. It suits someone with cloud SaaS support experience and strong SQL skills who enjoys working directly with customers to drive solutions.

Listed on Sigma Computing’s careers site · Apply there ↗