Technical Support Analyst

Motorola Solutions

Texas Remote Work, More...

Listed on Motorola Solutions’s careers site · Apply there ↗

LangChain

Washington, DC · $130,000 – $195,000 · Remote

LangChain seeks a senior troubleshooter to handle escalations from AI engineers and infrastructure teams deploying production LLM applications, partnering with engineering and product to resolve complex issues and improve support processes. The role combines deep technical triage, mentorship of support staff, and advocacy for customer needs across a platform used by Fortune 500 companies.

Listed on LangChain’s careers site · Apply there ↗

Netgear

Full-time · San Jose, CA · $96,000 – $109,000 · Remote

NETGEAR seeks an experienced L3 support engineer to diagnose and resolve complex enterprise networking and AV-over-IP issues, serving as the escalation point for customers and working directly with engineering teams. This role suits someone with deep networking protocol expertise and hands-on troubleshooting skills who enjoys solving intricate technical problems in a customer-facing environment.

Listed on Netgear’s careers site · Apply there ↗

LiveRamp

Listed on LiveRamp’s careers site · Apply there ↗

FIS

Listed on FIS’s careers site · Apply there ↗

KLA-Tencor

Listed on KLA-Tencor’s careers site · Apply there ↗

Broadcom Inc.

$59,000 – $90,000

This role supports Broadcom's mainframe storage management software customers, diagnosing and resolving complex technical issues while serving as a bridge between customer operations and the development team. It suits someone with deep mainframe systems expertise and storage platform experience who enjoys troubleshooting in a customer-facing environment.

Listed on Broadcom Inc.’s careers site · Apply there ↗

Pendo

Full-time · Raleigh, NC · $105,000 – $120,000

A senior technical support role where you diagnose and resolve complex customer issues across Pendo's web and mobile products while translating customer problems into product insights for engineering teams. This suits experienced engineers who combine hands-on debugging skills with strategic thinking, thrive in high-volume environments, and actively shape how support operates rather than just handling tickets.

Listed on Pendo’s careers site · Apply there ↗

LucidLink

US Remote · $72,000 – $90,000

LucidLink seeks a Level 2 Technical Support Engineer to handle customer inquiries across multiple channels, troubleshooting complex issues with their cloud-based file streaming platform. The role suits someone with at least two years of support experience who enjoys diving into technical problems, understands networking fundamentals, and can work independently during US business hours.

Listed on LucidLink’s careers site · Apply there ↗

Sigma Computing

Full-time · New York, NY · $90,000 – $115,000

This role involves diagnosing and resolving complex technical issues for Sigma's cloud data platform, working directly with customers via live chat and collaborating with product and engineering teams. It suits someone with 2+ years of customer-facing technical experience in SaaS environments who has strong SQL and cloud platform skills.

Listed on Sigma Computing’s careers site · Apply there ↗

Food Safety and Inspection Service

Raleigh, NC · $107,301 – $144,493

A federal IT support specialist role managing enterprise hardware, mobile devices, and customer-facing technical services within a government information security office. This suits someone with hands-on experience deploying and troubleshooting enterprise infrastructure and a track record in tier-1 to tier-3 support workflows.

Via USAJOBS · Apply there ↗

Military Treatment Facilities under DHA

Lemoore, CA · $75,278 – $97,867

A federal IT support role at a Naval Health Clinic providing technical help to end users, managing network infrastructure, and leading a small team of technicians. This suits experienced IT professionals ready to work in a government healthcare setting with security and customer support responsibilities.

Via USAJOBS · Apply there ↗

Army National Guard Units

Augusta, ME · $68,545 – $89,114

This National Guard IT support role manages equipment loans and a self-service computer lab while providing technical help desk support to users across the organization. It suits someone with IT troubleshooting experience who can balance property management duties with customer service and system administration tasks.

Via USAJOBS · Apply there ↗

Federal Emergency Management Agency

New York, NY · $105,481 – $137,128

This IT support role at FEMA focuses on maintaining and troubleshooting systems and networks across regional offices, with responsibilities including hardware/software diagnostics, customer support coordination, and disaster recovery assistance. The position requires proven IT experience and involves potential emergency deployments with irregular schedules and extended travel.

Via USAJOBS · Apply there ↗

The Guardian Life Insurance Company of America

Remote - United States

Listed on The Guardian Life Insurance Company of America’s careers site · Apply there ↗

StandardAero

Dallas, TX

Listed on StandardAero’s careers site · Apply there ↗

Motorola Solutions

Texas Remote Work, More...

Listed on Motorola Solutions’s careers site · Apply there ↗

LangChain

Washington, DC · $130,000 – $195,000 · Remote

LangChain seeks a senior troubleshooter to handle escalations from AI engineers and infrastructure teams deploying production LLM applications, partnering with engineering and product to resolve complex issues and improve support processes. The role combines deep technical triage, mentorship of support staff, and advocacy for customer needs across a platform used by Fortune 500 companies.

Listed on LangChain’s careers site · Apply there ↗

Netgear

Full-time · San Jose, CA · $96,000 – $109,000 · Remote

NETGEAR seeks an experienced L3 support engineer to diagnose and resolve complex enterprise networking and AV-over-IP issues, serving as the escalation point for customers and working directly with engineering teams. This role suits someone with deep networking protocol expertise and hands-on troubleshooting skills who enjoys solving intricate technical problems in a customer-facing environment.

Listed on Netgear’s careers site · Apply there ↗

Hims and Hers

Full-time · Menlo Park, CA · $100,000 – $120,000 · Remote

This role provides second-level technical support for Hims & Hers' enterprise technology infrastructure, handling escalations from frontline support and mentoring the broader IT team. It suits experienced support specialists who can troubleshoot complex issues across Microsoft, Apple, and Google environments while managing device security and cloud collaboration tools.

Listed on Hims and Hers’s careers site · Apply there ↗