FS
$107,301 – $144,493
Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.
What this role is
A federal IT support specialist role managing enterprise hardware, mobile devices, and customer-facing technical services within a government information security office. This suits someone with hands-on experience deploying and troubleshooting enterprise infrastructure and a track record in tier-1 to tier-3 support workflows.
Our summary, not Food Safety and Inspection Service’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- One year of specialized IT experience at GS-12 equivalent level
- Enterprise Wi-Fi, Bluetooth, VPN, authentication, or secure connectivity troubleshooting
- Telecommunications services or 5G wireless experience
- Active Directory and IT support ticket management experience
- Microsoft OS and 365 apps support
- Dell or HP laptop and printer support
- Attention to detail
- Customer service competency
- Decision making ability
- Interpersonal skills
- Teamwork