Skip to main content
CareerApp

IT Specialist (Customer Support)

Missile Defense Agency

Redstone Arsenal, Alabama · Senior

$130,987 – $197,200

Via USAJOBS, the federal government’s official jobs site, retrieved October 29, 2026. You apply through the official announcement on USAJOBS.

What this role is

This federal IT role oversees unified communications infrastructure and services for the Missile Defense Agency, requiring expertise in VTC systems, collaboration tools, and enterprise project management across classified and unclassified networks. The position suits experienced IT professionals comfortable with government contracting, JWICS environments, and managing complex cross-organizational technical initiatives.

Our summary, not Missile Defense Agency’s wording. The full posting is on their site.

Skills this role names

Log in to see which of these are already on your profile.

What they ask for

Required

  • One year of specialized experience equivalent to NH-03/GS-13 in federal IT service
  • At least 3 of: UC deployment proficiency, UC IT principles knowledge, contracting/budget/project management experience, JWICS service delivery experience
  • IT-related experience demonstrating attention to detail, customer service, decision-making, information management, interpersonal skills, oral communication, problem-solving, reasoning, teamwork, and technical competence

Turn on analytics and we load Google Analytics: Google gets the pages you open and what you do here — searches, jobs you view, jobs you apply to — and sets its own cookies. Leave it off and the only cookies we set are your login, your theme, and this answer. Accept All also records a yes to advertising, which nothing uses yet. Privacy Policy.