Customer Journey Mapping

Cigna

Full-time · $108,400 – $180,600

This role leads the design and execution of multi-channel customer engagement campaigns aimed at improving health outcomes and reducing care costs. It suits strategic marketers with experience in direct-to-consumer behavior change who excel at testing, learning, and collaborating across teams in fast-paced environments.

Listed on Cigna’s careers site · Apply there ↗

Biogen

Cambridge, MA · $199,000 – $274,000

This role leads omnichannel and digital strategy for pharmaceutical brand launches at Biogen, translating business objectives into AI-powered customer journeys across healthcare provider and patient channels. It suits experienced digital strategists in pharma who can balance strategic vision with operational execution and partner effectively across cross-functional teams.

Listed on Biogen’s careers site · Apply there ↗

The Home Depot

Atlanta, GA

Lead UX strategy and design for Home Depot's supply chain operations, overseeing user research and experience design across deliveries, warehousing, and sourcing. This role suits someone with deep enterprise systems experience who can simplify complex workflows and guide teams through AI-driven transformation while managing a team of four designers.

Listed on The Home Depot’s careers site · Apply there ↗

Blackstone Group

Full-time · New York, NY · $185,000 – $250,000

This role leads digital strategy and insights capabilities for Blackstone's wealth management division, overseeing the consolidation of analytics programs, driving digital transformation initiatives, and serving as a trusted advisor to senior leadership. It suits experienced marketing leaders with a track record of cross-functional program management, technology roadmap influence, and translating data into business impact.

Listed on Blackstone Group’s careers site · Apply there ↗

RingCentral

Full-time · Remote, USA · $88,000 – $165,000

RingCentral seeks a Senior Manager to lead a team of delivery engineers implementing contact center solutions for enterprise customers. This role combines hands-on team leadership with strategic responsibility for delivery quality, methodology, and cross-functional alignment as the Professional Services organization scales.

Listed on RingCentral’s careers site · Apply there ↗

Bend Studio

San Mateo, CA · $131,400 – $197,200

This role shapes e-commerce strategy and go-to-market execution for PlayStation's direct-to-consumer business, combining commercial strategy development with hands-on data analysis to drive customer acquisition, conversion, and lifetime value. It suits commercially minded operators with consulting or growth experience who can move fluidly between strategic framing and analytical execution.

Listed on Bend Studio’s careers site · Apply there ↗

Share Local Media

Full-time · New York, NY · $120,000 – $128,000

This role combines customer analytics with strategy development to drive client retention and growth for an offline marketing platform. It suits someone analytical who enjoys translating data into actionable insights and can influence product and account teams to scale operations.

Listed on Share Local Media’s careers site · Apply there ↗

Intuit

Mountain View, CA · $243,000 – $328,500

This role leads the transformation of customer service experiences for financial and payroll products, bridging product teams with support operations to drive customer satisfaction and retention. It suits an experienced leader who thrives in cross-functional environments and has built strategies that connect customers with the right expertise while optimizing resolution at scale.

Listed on Intuit’s careers site · Apply there ↗

Notion

Full-time · San Francisco, CA · $140,000 – $205,000 · Remote

This role leads the onboarding and engagement experience for Notion's startup customers, combining program management with lifecycle strategy to help early-stage teams activate and adopt the platform. The position suits someone who enjoys building scalable systems and operational processes while staying grounded in customer needs and cross-functional collaboration.

Listed on Notion’s careers site · Apply there ↗

Biogen

Full-time · Cambridge, MA · $234,000 – $322,000

This senior leadership role drives the transformation of Biogen's US omnichannel and digital engagement strategy, combining AI-powered personalization with brand marketing execution across multiple therapeutic areas. The position suits an experienced digital strategist who can lead teams, influence executives, and translate business objectives into seamless customer experiences across all touchpoints.

Listed on Biogen’s careers site · Apply there ↗