Operations Manager jobs in New York

Blank Street Coffee

Full-time · New York, NY · $90,000 – $120,000

This role leads a team of store managers across multiple Blank Street locations in NYC, focusing on hiring, developing, and coaching managers to build high-performing teams while maintaining operational standards and financial performance. It suits experienced leaders from hospitality or retail who thrive in fast-paced environments and are energized by developing people and driving business growth.

Listed on Blank Street Coffee’s careers site · Apply there ↗

Menlo Ventures Portfolio

Full-time · New York, NY · $210,000 – $260,000

This role leads escalations management for a new operations function at Anthropic, handling high-stakes user issues that reach executives and protecting the company's reputation during crises. It suits someone with years of incident-response and front-line operations experience who can triage issues, coordinate cross-functionally, and communicate clearly under pressure.

Listed on Menlo Ventures Portfolio’s careers site · Apply there ↗

Taskrabbit

Full-time · New York, NY · $72,000 – $97,000

This role manages Tasker operations in a metropolitan area, focusing on recruiting, onboarding, and retaining independent service providers on the Taskrabbit platform. You'll analyze supply data to improve booking conversion and revenue while coaching Taskers and advocating for their needs across the organization.

Listed on Taskrabbit’s careers site · Apply there ↗

Ro

Full-time · New York, NY · $152,000 – $175,000 · Remote

Ro is seeking an Associate Director to oversee the company's outsourced customer service operations across multiple business process outsourcing partners, leading senior managers who supervise frontline teams while ensuring consistent quality and patient satisfaction. This role suits operations leaders with BPO management experience who excel at building accountability, streamlining processes, and motivating distributed teams.

Listed on Ro’s careers site · Apply there ↗

Talkspace

Full-time · New York, NY · $82,000 – $92,000 · Remote

This role manages operations and analytics for Talkspace's Client Success function, owning reporting, process design, and cross-functional coordination. It suits someone with operations or analytics experience who can translate strategy into workflows and use data to drive performance improvements in a healthcare environment.

Listed on Talkspace’s careers site · Apply there ↗

Spot & Tango

New York, NY

This role manages operations and growth strategy for PupGum, a newly launched dog dental product line, requiring you to coordinate supply chains, run product pilots, negotiate with manufacturers, and drive operational improvements across a scaling startup brand. It suits someone from consulting or finance with startup experience who enjoys hands-on problem-solving, data analysis, and cross-functional collaboration in a fast-paced environment.

Listed on Spot & Tango’s careers site · Apply there ↗

JetBlue

Full-time · Long Island City, NY · $114,000 – $170,000

This role leads a team managing real-time aircraft maintenance planning and coordination at a major airline, balancing fleet maintenance requirements with operational schedules. It suits someone with aviation maintenance operations experience and a track record leading teams through complex scheduling and regulatory compliance decisions.

Listed on JetBlue’s careers site · Apply there ↗

Supercast

New York, NY · $128,000 – $149,000

A director-level operations role overseeing digital advertising workflows and team enablement at Fox Corporation, managing cross-functional coordination between client services, sales, and technical teams. Suits someone with deep ad tech experience who enjoys process optimization, documentation, and training others in complex digital media ecosystems.

Listed on Supercast’s careers site · Apply there ↗

The New York Times Company

Full-time · New York, NY · $150,000 – $160,000

This director-level role leads the operational infrastructure for The New York Times' communications content and creative teams, managing pipelines, freelancer networks, and cross-functional programs. It suits experienced operations leaders who combine strategic thinking with hands-on execution and want to build systems that support creative work at a major media organization.

Listed on The New York Times Company’s careers site · Apply there ↗

impact.com

Full-time · New York, NY · $220,000 – $240,000 · Remote

This is a senior leadership role overseeing revenue operations execution and strategy at a SaaS marketplace platform, requiring someone who can drive cross-functional initiatives while managing a team and providing hands-on operational support to a VP. The ideal candidate balances strategic program leadership with hands-on execution, bringing deep B2B SaaS and performance marketing experience to mature the RevOps function.

Listed on impact.com’s careers site · Apply there ↗

Metropolis Technologies

New York, NY · $215,000 – $245,000

This role leads parking operations for a major region, managing multiple facilities and teams to drive revenue, efficiency, and customer satisfaction. It suits experienced operations executives seeking a VP-level position in the innovative parking and mobility sector.

Listed on Metropolis Technologies’s careers site · Apply there ↗

Menlo Ventures Portfolio

New York, NY · $320,000

This role builds the planning, budgeting, and reporting infrastructure for Anthropic's enterprise marketing team as it scales. You'll design operating cadences, run annual planning cycles, build ROI measurement frameworks, and make sure leadership has the data and structure to decide faster—a foundational position where the systems you create become how the entire function operates.

Listed on Menlo Ventures Portfolio’s careers site · Apply there ↗

The New York Times Company

Contract · New York, NY · $70,000 – $80,000

This role manages the technical and operational integration of supplier partnerships for The New York Times' e-commerce operation, Wirecutter. You'll handle supplier onboarding, Shopify configuration, inventory synchronization, and process development while serving as the bridge between internal teams and external partners.

Listed on The New York Times Company’s careers site · Apply there ↗

Menlo Ventures Portfolio

Full-time · New York, NY · $270,000 – $365,000

This role involves building and scaling data operations infrastructure for AI research teams, managing data pipelines and vendor relationships to ensure high-quality training data for frontier AI models. You'll combine operational expertise with technical understanding to support researchers across safety, tool use, and other critical capabilities.

Listed on Menlo Ventures Portfolio’s careers site · Apply there ↗