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Operations Manager | NYC

Blank Street Coffee

New York, NY · full time · Senior

$90,000 – $120,000

Listed on Blank Street Coffee’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This role leads a team of store managers across multiple Blank Street locations in NYC, focusing on hiring, developing, and coaching managers to build high-performing teams while maintaining operational standards and financial performance. It suits experienced leaders from hospitality or retail who thrive in fast-paced environments and are energized by developing people and driving business growth.

Our summary, not Blank Street Coffee’s wording. The full posting is on their site.

What they ask for

Required

  • 5+ years of leadership experience in hospitality, retail, or fast-growing consumer business
  • Experience leading multiple locations and developing managers
  • Strong operational, financial, and business acumen
  • Excellent communication, organization, and problem-solving skills
  • Collaborative, hands-on leadership style with ability to coach and lead through change
  • Passion for hospitality and developing people
  • Regular availability to travel between stores in market
  • Ability to work 50 hours per week with 5 days availability including 2 peak days (typically weekend days)

Nice to have

  • Curious and committed to continuous learning and growth

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