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The New York Times Company

Director, Communications Content & Creative Operations

The New York Times Company

New York, NY · full time · Management

$150,000 – $160,000

Listed on The New York Times Company’s own careers site. You apply with them directly — we never stand between you and the employer.

What this role is

This director-level role leads the operational infrastructure for The New York Times' communications content and creative teams, managing pipelines, freelancer networks, and cross-functional programs. It suits experienced operations leaders who combine strategic thinking with hands-on execution and want to build systems that support creative work at a major media organization.

Our summary, not The New York Times Company’s wording. The full posting is on their site.

Skills this role names

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What they ask for

Required

  • 10+ years in program management, creative operations, marketing operations, or communications operations in media or technology
  • Track record managing large-scale multidisciplinary processes and influencing executive stakeholders
  • Proficiency with digital content platforms, project management software, and data reporting tools
  • Ability to translate complex operational challenges into actionable strategies
  • Experience managing high-volume portfolios with conflicting timelines under pressure
  • Quality control expertise across copy, design, and production specifications

Nice to have

  • Interest in content and creative design processes and building systems for team effectiveness
  • Experience managing video production projects across directors, editors, motion designers, and vendors
  • Bachelor's degree
  • Passion for news, media, and independent journalism
  • Experience in global organizations with digital and in-person creative production
  • Experience or interest in AI platforms and workflow optimization

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