Skill
Incident Management
Cloud Computing and DevOps
Incident management is the process IT and operations teams use to detect, respond to, and resolve unplanned disruptions or service outages, restoring normal operations as quickly as possible. It typically follows frameworks like ITIL and involves logging incidents, triaging severity, coordinating responders, and conducting post-incident reviews. Tools like PagerDuty, Jira Service Management, and ServiceNow are commonly used by SREs, IT support staff, and DevOps engineers.
Incident Management in the job market
Last checked September 12, 2026
- Open roles
- 18
- Employers
- 16
- Median pay
- —
- Disclose pay
- —
on Career App right now
hiring for it
not enough disclosed
of these roles
Open roles requiring Incident Management (18)
Senior Manager, Engineering Operations
Crusoe
Full-time · San Francisco, CA · $230,000 – $280,000
This role leads operational programs and cross-functional coordination for an AI infrastructure company's rapidly growing cloud engineering organization, ensuring quality deployments and organizational visibility as teams scale. It suits someone with deep infrastructure engineering experience who thrives in ambiguous, high-growth environments and can drive execution across teams without formal authority.
Listed on Crusoe’s careers site · Apply there ↗
Life Health and Investments Technology Support Supervisor
Country Financial
Bloomington, IL · $113,200 – $155,650
This role supervises Tier 2 and Tier 3 production support teams for insurance and investment systems, coordinating incident resolution and operational improvements. It suits technology professionals ready to move into operations leadership with hands-on involvement in system reliability and support delivery.
Listed on Country Financial’s careers site · Apply there ↗
Vice President, Clearing
Visa Inc.
Full-time · US - Foster City, CA · $261,900 – $458,000
This role leads Visa's clearing and settlement platforms at the executive level, overseeing the systems that process hundreds of millions of daily transactions while driving modernization through AI and automation. It suits experienced engineering leaders who have managed large global teams through high-stakes transformations in regulated, mission-critical environments.
Listed on Visa Inc.’s careers site · Apply there ↗
OSH & E Specialist
Tyson Foods
Full-time · Bandar Enstek
This role supports occupational safety and health operations at a manufacturing facility, with particular responsibility for night-shift safety inspections, incident response, first aid provision, and contractor oversight. The position suits someone with formal OSH training and early-stage manufacturing safety experience who can work independently on evening shifts.
Listed on Tyson Foods’s careers site · Apply there ↗
Network Ops Engineer
Accenture
A network operations role supporting Accenture's aerospace and defense client, managing LAN/WAN infrastructure, firewalls, and wireless services across a national team. This suits experienced Cisco-certified network engineers comfortable with on-site shift work and security-cleared roles.
Listed on Accenture’s careers site · Apply there ↗
Technical Support Analyst, Tech & Support Ops
Warner Bros. Discovery
Nerima-ku 1-1-7 Kasugacho
This role supports the day-to-day operations and continuous improvement of ticketing, retail, and point-of-sale systems for Warner Bros. Studio Tour Tokyo and related locations. It suits someone with 3+ years of internal IT experience supporting customer-facing applications who is fluent in Japanese and English, and comfortable troubleshooting critical systems outside standard business hours when needed.
Listed on Warner Bros. Discovery’s careers site · Apply there ↗
IT Service Desk Lead
Signify
Pila
Lead a global IT service desk team at a major lighting and IoT company, overseeing incident management, process improvement, and user support operations across multiple regions. This role suits experienced IT support leaders with strong technical foundations and a passion for building user-focused teams.
Listed on Signify’s careers site · Apply there ↗
Tech Manager
Norwegian Cruise Line
Miami, FL
This role leads a technology team delivering and supporting enterprise systems for cruise operations, including guest-facing platforms, logistics, and casino technology. It suits experienced technologists comfortable managing people and balancing operational stability with modernization across complex, distributed environments.
Listed on Norwegian Cruise Line’s careers site · Apply there ↗
Senior Engineer - Site Reliability Engineering
LSEG
A hands-on senior role leading site reliability engineering initiatives across new and existing platforms within a financial services company. This suits experienced SREs who want to shape reliability foundations, mentor teams, and drive continuous improvement without formal people management responsibilities.
Listed on LSEG’s careers site · Apply there ↗
Senior Manager, Incident Management
Zillow
Full-time · Remote-USA · $125,800 – $211,600
This senior management role leads incident and problem management across Zillow's production systems, accountable for incident response strategy, root cause analysis practices, and team development. It suits experienced operations leaders who can drive organizational change around reliability and build strong management teams while adopting AI-driven workflows to improve incident response speed and quality.
Listed on Zillow’s careers site · Apply there ↗
Asked for alongside Incident Management
Measured from the 18 open roles that name Incident Management — not from a curated list.
- Cloud Infrastructure4 roles22.2%
- ITIL4 roles22.2%
- Change Management3 roles16.7%
- Kubernetes3 roles16.7%
- ServiceNow3 roles16.7%
Roles that use Incident Management
Employers hiring for Incident Management
16 in total, most open roles first.
- MPMenlo Ventures Portfolio2 roles
- Norwegian Cruise Line2 roles
- AAccenture1 role
- AA
- ASAST SpaceMobile1 role
- Country Financial1 role
Related skills
Curated neighbors in the taxonomy, whether or not employers ask for them together.