Skill
IT Service Management (ITSM)
IT Infrastructure and Networking
IT Service Management (ITSM) is the set of practices and processes organizations use to design, deliver, manage, and improve the way IT is used by end users, covering areas like incident management, change management, and service desk operations. It is typically guided by frameworks like ITIL and implemented using platforms such as ServiceNow or Jira Service Management. IT managers and service desk professionals rely on ITSM to keep technology services reliable and aligned with business needs.
IT Service Management (ITSM) in the job market
Last checked September 13, 2026
- Open roles
- 11
- Employers
- 10
- Median pay
- —
- Disclose pay
- —
on Career App right now
hiring for it
not enough disclosed
of these roles
Open roles requiring IT Service Management (ITSM) (11)
Manager Sales Professional - ServiceNow
DXC Technology
Full-time · Dallas, TX
This role is a sales manager focused on driving ServiceNow platform adoption at enterprise clients for DXC Technology, involving opportunity qualification, pipeline building, and cross-functional collaboration to close services engagements. It suits experienced enterprise sales professionals with ServiceNow domain knowledge who can navigate complex multi-stakeholder deals and translate technical solutions into business outcomes.
Listed on DXC Technology’s careers site · Apply there ↗
IT Service Delivery Lead
A-dec
Newberg, OR
This senior technical role leads a dental industry company's IT help desk team, managing escalations, vendor relationships, endpoint lifecycle, and small IT projects while mentoring staff. The position suits experienced IT professionals who excel at both hands-on technical work and coordinating team efforts without formal management authority.
Listed on A-dec’s careers site · Apply there ↗
Sr. Manager, Work Station Support
Visa Inc.
Full-time · Austin, TX · $127,900 – $205,000
Lead a team delivering technology support to Visa staff, managing both the people and operations of an onsite support center with a focus on service quality, automation, and team development. This role suits experienced IT service managers ready to step into senior leadership while driving innovation in how support is delivered.
Listed on Visa Inc.’s careers site · Apply there ↗
ServiceNow Hardware Asset Management (HAM) Consultant
Accenture
A ServiceNow consultant role focused on implementing and maintaining hardware asset management, configuration databases, and discovery tools within IT operations environments. This suits experienced ITAM professionals who want to work on enterprise-scale asset governance and CMDB optimization across infrastructure teams.
Listed on Accenture’s careers site · Apply there ↗
Director, Enterprise Operations
Mastercard
Full-time · O Fallon, MO · $152,000 – $258,000
Director leading global enterprise operations and workplace technology support across multiple regions, managing large hybrid teams and driving digital transformation of IT service delivery. Ideal for an operations leader with experience scaling support organizations and implementing modern workplace solutions at an international company.
Listed on Mastercard’s careers site · Apply there ↗
Sr. BIT Engineer
Warner Bros. Discovery
Full-time · DC Washington 820 1st Street NE · $102,823 – $190,956
A broadcast and IT support engineer maintaining the technical infrastructure that keeps WBD's studios and production facilities running, supporting both live programming and content creation. This role suits someone with strong hands-on technical troubleshooting skills who enjoys working across broadcast systems, networking, and multimedia equipment in a fast-paced production environment.
Listed on Warner Bros. Discovery’s careers site · Apply there ↗
Senior ServiceNow Engineer
Comcast
$141,851 – $212,776
Comcast Business IT is seeking an experienced ServiceNow developer to lead the design and implementation of enterprise ITSM and service operations solutions. This role suits developers with strong ServiceNow expertise who want to architect large-scale platforms and mentor junior engineers.
Listed on Comcast’s careers site · Apply there ↗
Reliability Engineer - (REE)
LSEG
Join LSEG's Operations Reliability Engineering team providing L1/L1.5 support for enterprise platforms like Clarity, Condeco, and Learning systems. This role suits someone who enjoys troubleshooting application issues, managing incidents through ticketing systems, and ensuring smooth operations across business-critical platforms while developing expertise in service management.
Listed on LSEG’s careers site · Apply there ↗
IT Systems Engineer
Vercel
Full-time · New York, NY · $116,000 – $174,000
Vercel seeks an IT Systems Engineer to automate and streamline internal IT operations, focusing on workflow automation, tool consolidation, and vendor management. This role suits someone who enjoys translating messy technical problems into elegant solutions while working closely with cross-functional teams.
Listed on Vercel’s careers site · Apply there ↗
IT Support Specialist
Geotab
Atlanta, GA
This role supports Geotab's employees across offices and remote locations, handling escalated IT incidents, troubleshooting complex hardware and software problems, and managing user access and device provisioning. It suits someone with 2–5 years of IT support experience who can work independently on difficult technical issues and coordinate local office technology operations.
Listed on Geotab’s careers site · Apply there ↗
Roles that use IT Service Management (ITSM)
Employers hiring for IT Service Management (ITSM)
10 in total, most open roles first.
Related skills
Curated neighbors in the taxonomy, whether or not employers ask for them together.