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Service Management

Business and Management

Service management is the discipline of designing, delivering, managing, and improving how organizations offer services to customers or employees, often guided by frameworks like ITIL (Information Technology Infrastructure Library). It covers processes such as incident management, change management, and service desk operations to ensure services meet business needs efficiently. It is a core competency for IT service managers and operations leaders.

Service Management in the job market

Last checked October 28, 2026

Open roles
3

on Career App

Employers
3

hiring for it

Median pay
—

not enough disclosed

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of these roles

Open roles requiring Service Management (3)

Supervisory IT Specialist (Customer Support)

Deputy Assistant Secretary for Information and Technology, Department of Veterans Affairs

Full-time · Manchester, NH · $89,508 – $116,362

This role supervises a team delivering IT support and managing technology infrastructure at a Veterans Affairs medical facility, overseeing both daily operations and strategic initiatives. It suits someone with hands-on IT management experience who can balance technical problem-solving with staff supervision and stakeholder communication.

Via USAJOBS · Apply there ↗

Management Consultant - Fiber and Backhaul Network

Accenture

Accenture seeks a consultant to help telecommunications and hyperscale clients plan, build and operate fiber networks at scale, combining network architecture expertise with commercial and change management. This role suits experienced network professionals who want to blend technical depth with strategic consulting across fixed infrastructure, transport systems and emerging automation technologies.

Listed on Accenture’s careers site · Apply there ↗

Intel

Senior Network Operations Engineer

Intel

Full-time · $124,110 – $206,510

Intel IT seeks a hands-on senior engineer to lead improvements across global network operations teams, focusing on incident response, change quality, and operational readiness. This role suits someone with deep enterprise networking expertise and proven ability to raise execution standards across distributed teams.

Listed on Intel’s careers site · Apply there ↗

Roles that use Service Management

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