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Skill

Service Management

Business and Management

Service management is the discipline of designing, delivering, managing, and improving how organizations offer services to customers or employees, often guided by frameworks like ITIL (Information Technology Infrastructure Library). It covers processes such as incident management, change management, and service desk operations to ensure services meet business needs efficiently. It is a core competency for IT service managers and operations leaders.

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Open roles requiring Service Management (1)

Columbia Sportswear

Director, Infrastructure Engineering

Columbia Sportswear

Full-time · Portland, OR

Columbia Sportswear seeks a Director of Infrastructure Engineering to lead the strategy and modernization of their global cloud and on-premises infrastructure, partnering with architecture and security teams to support the company's worldwide retail and ecommerce operations. This role suits an experienced leader who combines deep technical knowledge with the ability to develop teams and balance long-term modernization against day-to-day operational needs.

Listed on Columbia Sportswear’s careers site · Apply there ↗

Roles that use Service Management

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