Skill
Amazon Connect
Customer Support and Service
Amazon Connect is a cloud-based contact center service that enables businesses to set up customer service call centers with features like interactive voice response, call routing, and analytics. It's used by customer support teams and businesses to handle phone, chat, and case management without maintaining on-premises telephony hardware.
Amazon Connect in the job market
Last checked September 12, 2026
- Open roles
- 9
- Employers
- 4
- Median pay
- —
- Disclose pay
- —
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Open roles requiring Amazon Connect (9)
Product Engineer II - Hybrid AZ
Best Western
Full-time · Remote-AZ
A product engineer who designs and deploys AI-powered solutions for contact center transformation and enterprise automation using Kore.ai, translating business needs into conversational AI and virtual assistant implementations. This role suits someone comfortable bridging business stakeholders and technical teams, with hands-on experience building AI agents and integrating them into existing enterprise systems.
Listed on Best Western’s careers site · Apply there ↗
Strategy & Consulting - Global Network - SONG - Service - Google Contact Center AI Manager/Senior Manager
Accenture
This is a management consulting role focused on designing and implementing Google Contact Center AI solutions for enterprise clients. It suits experienced practitioners who want to lead transformation projects blending customer experience strategy, generative AI, and contact center technology.
Listed on Accenture’s careers site · Apply there ↗
Sr. Implementation Consultant - CCAAS (AMER shift)
Sprinklr
This role leads enterprise implementations of Sprinklr's contact center platform, working with complex customers to design solutions and guide adoption. It suits experienced contact center consultants ready to mentor others and act as a technical advisor to enterprise clients.
Listed on Sprinklr’s careers site · Apply there ↗
Senior Business Systems Analyst
Intuit
San Diego, CA · $129,500 – $175,500
This role bridges IT operations and business strategy at Intuit, owning the technology ecosystem for a global partner network. You'll design governance frameworks, lead process improvements, and ensure seamless technology experiences across thousands of users while managing complex cross-functional initiatives.
Listed on Intuit’s careers site · Apply there ↗
AI Delivery Tech Lead, Song Service
Accenture
A senior technical leadership role guiding enterprise-scale AI system delivery for customer service platforms, spanning architecture, team leadership, and client advisory work. Suited to experienced production AI engineers who have shipped agentic systems to regulated environments and can mentor teams while advising C-suite stakeholders.
Listed on Accenture’s careers site · Apply there ↗
Implementation Consultant - Lead
Sprinklr
This role implements and configures Sprinklr's contact center platform for enterprise clients, handling technical deployment, customer training, and ongoing platform optimization. It suits someone with contact center or VoIP experience who enjoys solving complex integration problems and working closely with customers across different time zones.
Listed on Sprinklr’s careers site · Apply there ↗
Staff Business Systems Analyst – Contact Center Routing
Intuit
San Diego, CA · $156,500 – $229,000
This Staff-level analyst role leads complex contact center routing initiatives across Intuit's Global Business Solutions Group, working with Amazon Connect and proprietary platforms to solve high-stakes technical problems for small business and enterprise customers. You'll combine data analysis, platform configuration expertise, and stakeholder influence to own projects end-to-end while actively applying AI tools to accelerate delivery.
Listed on Intuit’s careers site · Apply there ↗
Lead Managed Services Consultant
Sprinklr
This role involves managing client configurations and deployments on the Sprinklr customer experience platform, ensuring customers succeed with contact center and omnichannel features. It suits someone with cloud contact center experience who can balance technical platform expertise with hands-on consulting and client relationship management.
Listed on Sprinklr’s careers site · Apply there ↗
Staff Business Systems Analyst - Workforce Technology Solutions
Intuit
San Diego, CA · $156,500 – $229,000
A senior technical leader will bridge IT and business operations to oversee technology changes and releases for thousands of partner experts worldwide, designing governance frameworks and process improvements across a matrixed organization. This role suits someone with deep IT operations experience who can influence senior leaders, navigate complexity, and translate technical decisions into business outcomes.
Listed on Intuit’s careers site · Apply there ↗
Roles that use Amazon Connect
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