10 open listings
Roles posted by organizations here, alongside roles we found on employers’ own careers sites. Crawled roles say so on the card and send you to the employer to apply. Only show organizations on Career App
Group Manager, Operational System Capabilities
Intuit
San Diego, CA · $190,000 – $257,000
Lead the operational systems that route and manage customer interactions across Intuit's Expert Network, defining multi-year strategy for workforce management and routing platforms while owning their production health and evolution. This role suits experienced operations technology leaders who combine platform thinking, technical depth, and executive presence to drive outcomes across matrixed teams.
Listed on Intuit’s careers site · Apply there ↗
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Strategy & Consulting - Global Network - SONG - Service - Google Contact Center AI Manager/Senior Manager
Accenture
This is a management consulting role focused on designing and implementing Google Contact Center AI solutions for enterprise clients. It suits experienced practitioners who want to lead transformation projects blending customer experience strategy, generative AI, and contact center technology.
Listed on Accenture’s careers site · Apply there ↗
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Senior Implementation Consultant, CCAAS
Sprinklr
A senior-level role managing full-cycle implementations of contact center software for large enterprise clients, mentoring junior consultants, and serving as the primary technical advisor throughout complex deployments. This suits someone with deep experience deploying voice and non-voice contact center platforms who can handle strategic architecture decisions and build executive relationships.
Listed on Sprinklr’s careers site · Apply there ↗
Staff Executive Resolution Manager, Office of the President
Intuit
Full-time · Atlanta, GA
This role manages high-priority customer escalations for Intuit's executive leadership, handling cases from intake through resolution with direct phone contact and cross-functional coordination. It suits someone who thrives in high-pressure environments, excels at de-escalating difficult situations, and can drive systemic improvements by analyzing root causes and influencing change across the organization.
Listed on Intuit’s careers site · Apply there ↗
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AI Delivery Tech Lead, Song Service
Accenture
A senior technical leadership role guiding enterprise-scale AI system delivery for customer service platforms, spanning architecture, team leadership, and client advisory work. Suited to experienced production AI engineers who have shipped agentic systems to regulated environments and can mentor teams while advising C-suite stakeholders.
Listed on Accenture’s careers site · Apply there ↗
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Sr. Implementation Consultant - CCAAS (AMER shift)
Sprinklr
This role leads enterprise implementations of Sprinklr's contact center platform, working with complex customers to design solutions and guide adoption. It suits experienced contact center consultants ready to mentor others and act as a technical advisor to enterprise clients.
Listed on Sprinklr’s careers site · Apply there ↗
Real-Time Operations Senior Business Analyst
Intuit
San Diego, CA · $129,500 – $175,500
A senior operations analyst role supporting Intuit's customer success contact center, focused on analyzing performance metrics, identifying systemic improvements, and driving operational excellence across routing, staffing, and service delivery. This suits someone with deep contact center experience who enjoys complex problem-solving and cross-functional coordination in a fast-moving environment.
Listed on Intuit’s careers site · Apply there ↗
Senior Business Systems Analyst
Intuit
San Diego, CA · $129,500 – $175,500
This role bridges IT operations and business strategy at Intuit, owning the technology ecosystem for a global partner network. You'll design governance frameworks, lead process improvements, and ensure seamless technology experiences across thousands of users while managing complex cross-functional initiatives.
SDLC Software Development Life CycleBusiness Process ReengineeringAmazon ConnectSingle Sign-On (SSO)
Listed on Intuit’s careers site · Apply there ↗
Staff Business Systems Analyst – Contact Center Routing
Intuit
San Diego, CA · $156,500 – $229,000
This Staff-level analyst role leads complex contact center routing initiatives across Intuit's Global Business Solutions Group, working with Amazon Connect and proprietary platforms to solve high-stakes technical problems for small business and enterprise customers. You'll combine data analysis, platform configuration expertise, and stakeholder influence to own projects end-to-end while actively applying AI tools to accelerate delivery.
Listed on Intuit’s careers site · Apply there ↗
Staff Business Systems Analyst - Workforce Technology Solutions
Intuit
San Diego, CA · $156,500 – $229,000
A senior technical leader will bridge IT and business operations to oversee technology changes and releases for thousands of partner experts worldwide, designing governance frameworks and process improvements across a matrixed organization. This role suits someone with deep IT operations experience who can influence senior leaders, navigate complexity, and translate technical decisions into business outcomes.
SDLC Software Development Life CycleBusiness Process ReengineeringAmazon ConnectSingle Sign-On (SSO)
Listed on Intuit’s careers site · Apply there ↗