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Listed on Sprinklr’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
A senior-level role managing full-cycle implementations of contact center software for large enterprise clients, mentoring junior consultants, and serving as the primary technical advisor throughout complex deployments. This suits someone with deep experience deploying voice and non-voice contact center platforms who can handle strategic architecture decisions and build executive relationships.
Our summary, not Sprinklr’s wording. The full posting is on their site.
Skills this role names
- Amazon Connect
- Groovy
- JavaScript
- RingCentral
- Salesforce Service Cloud
- SIP
- TCP/IP
- VoIP Systems
- WebRTC
- Wireshark
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What they ask for
Required
- 3+ years deploying Voice and Non-Voice contact center applications
- Led complex implementation projects in CCaaS, UCaaS, or CPaaS
- Deep knowledge of voice technologies and protocols
- Platform configuration and system architecture skills
- API integration experience
- CRM integration experience with Salesforce Service Cloud
- English language proficiency
Nice to have
- Development experience with Groovy or JavaScript for integrations
- VoIP troubleshooting experience