Workforce Management

DXC Technology

This role manages a team of supervisors running DXC's insurance call center operations, overseeing service quality, staffing, and compliance across customer support teams. It suits experienced contact center leaders looking to shape operations strategy for a major software and business process services company.

Listed on DXC Technology’s careers site · Apply there ↗

Under Armour

Full-time · Baltimore, MD · $165,000 – $220,000

Lead Under Armour's global payroll operations across 25+ countries, directing strategy, vendor management, and modernization of payroll systems and processes. This role suits an experienced payroll leader with strong technical expertise in compliance, accounting controls, and cross-functional partnership who can build and mentor a high-performing team.

Listed on Under Armour’s careers site · Apply there ↗

Accenture

Accenture seeks a consultant or manager to lead cloud contact center transformation projects using Genesys, designing and implementing modern customer service solutions including AI chatbots and digital roadmaps. This role suits experienced professionals ready to work with global clients on strategy-driven implementations in Mexico.

Listed on Accenture’s careers site · Apply there ↗

Sprinklr

This role involves managing client configurations and deployments on the Sprinklr customer experience platform, ensuring customers succeed with contact center and omnichannel features. It suits someone with cloud contact center experience who can balance technical platform expertise with hands-on consulting and client relationship management.

Listed on Sprinklr’s careers site · Apply there ↗

Intuit

San Diego, California, United States | Toronto, Ontario, Canada · CA$148,500 – CA$201,000

This principal-level role leads strategic vendor and business process outsourcing partnerships for a customer success organization, managing performance KPIs, designing service delivery programs, and driving cross-functional transformation initiatives. It suits experienced operations and partnership leaders who excel at data-driven performance management, stakeholder influence, and scaling service delivery across complex partner ecosystems.

Listed on Intuit’s careers site · Apply there ↗

Intuit

Mountain View, CA

This is a senior operations leadership role managing customer support delivery for accountants across an internal team and a global network of outsourced partners. The position combines accountability for service quality and KPIs with responsibility for transforming the support function into a credentialed, expertise-driven operation.

Listed on Intuit’s careers site · Apply there ↗

Intuit

San Diego, CA · $251,500 – $340,000

This Director-level role leads operational and service delivery transformation across Intuit's rapidly growing Money Services and Workforce Solutions business, overseeing a large, multi-layered organization responsible for customer satisfaction, efficiency, and compliance. It suits an experienced operations executive comfortable redesigning complex systems at scale while managing ongoing delivery, with particular strength in AI-driven organizational change and regulated environments where execution discipline is critical.

Listed on Intuit’s careers site · Apply there ↗