Skill
Talkdesk
Customer Support and Service
Talkdesk is a cloud-based contact center software platform that provides tools for customer service teams, including call routing, IVR, workforce management, and AI-powered analytics. It is used by businesses to manage customer support and sales calls across phone, chat, and other channels. Professionals list it as a skill when they have experience administering or working within contact center operations using the platform.
Open roles requiring Talkdesk (2)
Lead Managed Services Consultant
Sprinklr
This role involves managing client configurations and deployments on the Sprinklr customer experience platform, ensuring customers succeed with contact center and omnichannel features. It suits someone with cloud contact center experience who can balance technical platform expertise with hands-on consulting and client relationship management.
Listed on Sprinklr’s careers site · Apply there ↗
Senior Manager, Professional Services
RingCentral
Full-time · Remote, USA · $88,000 – $165,000
RingCentral seeks a Senior Manager to lead a team of delivery engineers implementing contact center solutions for enterprise customers. This role combines hands-on team leadership with strategic responsibility for delivery quality, methodology, and cross-functional alignment as the Professional Services organization scales.
Listed on RingCentral’s careers site · Apply there ↗
Related skills
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