$251,500 – $340,000
Listed on Intuit’s own careers site. You apply with them directly — we never stand between you and the employer.
What this role is
This Director-level role leads operational and service delivery transformation across Intuit's rapidly growing Money Services and Workforce Solutions business, overseeing a large, multi-layered organization responsible for customer satisfaction, efficiency, and compliance. It suits an experienced operations executive comfortable redesigning complex systems at scale while managing ongoing delivery, with particular strength in AI-driven organizational change and regulated environments where execution discipline is critical.
Our summary, not Intuit’s wording. The full posting is on their site.
What they ask for
Required
- Led multi-thousand-person organizations or ecosystems with direct accountability for outcomes
- Managed through multiple layers of leadership, building and developing other leaders
- Operated in regulated, compliance-intensive, or high-consequence environments
- Redesigned operating models and built systems and leadership structures, not merely optimized inherited ones
- Treated AI-enabled transformation as organizational change and operating-model challenge, driving adoption that changed how teams work
- Delivered high-quality service experiences at scale
- Defined and improved operational processes in fast-paced environments
- Operated cross-functionally in matrixed structures, influencing without direct authority
- Bachelor's degree in Business, Operations, or related field
Nice to have
- Advanced degree
- Experience with virtual service delivery channels