FA
$105,481 – $137,128
Via USAJOBS, the federal government’s official jobs site, retrieved October 28, 2026. You apply through the official announcement on USAJOBS.
What this role is
This IT support role at FEMA focuses on maintaining and troubleshooting systems and networks across regional offices, with responsibilities including hardware/software diagnostics, customer support coordination, and disaster recovery assistance. The position requires proven IT experience and involves potential emergency deployments with irregular schedules and extended travel.
Our summary, not Federal Emergency Management Agency’s wording. The full posting is on their site.
Skills this role names
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What they ask for
Required
- One year of specialized IT experience at GS-11 level or equivalent
- Coordinating IT system planning, installation, and configuration for multiple offices
- Resolving complex technical issues through systematic diagnosis
- Supporting disaster recovery and regional service transitions
- Facilitating adoption of modern storage solutions
- Executing security responsibilities including SCIF Manager backup role, HSDN Agent backup role, and COMSEC Manager alternate role
- Attention to detail
- Customer service orientation
- Sound decision-making
- Information management capability
- Interpersonal skills
- Oral communication ability
- Problem-solving skills
- Teamwork and collaboration
- Technical competence