Skill
Help Desk Support
IT Infrastructure and Networking
Help desk support refers to the frontline technical assistance role in which staff troubleshoot hardware, software, and network issues for employees or customers, often using ticketing systems to track and resolve requests. It is a common entry point into IT careers, requiring strong communication skills, patience, and familiarity with common operating systems, software applications, and remote troubleshooting tools.
Open roles requiring Help Desk Support (1)
IT SPECIALIST (CUSTSPT)
Army National Guard Units
Augusta, ME · $68,545 – $89,114
This National Guard IT support role manages equipment loans and a self-service computer lab while providing technical help desk support to users across the organization. It suits someone with IT troubleshooting experience who can balance property management duties with customer service and system administration tasks.
Via USAJOBS · Apply there ↗
Roles that use Help Desk Support
Related skills
Curated neighbors in the taxonomy, whether or not employers ask for them together.