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30 open listings · Page 1 of 2
Roles posted by organizations here, alongside roles we found on employers’ own careers sites. Crawled roles say so on the card and send you to the employer to apply. Only show organizations on Career App
Juniper Networks
Andover, MA
Listed on Juniper Networks’s careers site · Apply there ↗
Kong Company
United States · $130,000 – $170,000 · Remote
Listed on Kong Company’s careers site · Apply there ↗
Motorola Solutions
Texas Remote Work, More...
Listed on Motorola Solutions’s careers site · Apply there ↗
LangChain
Washington, DC · $130,000 – $195,000 · Remote
LangChain seeks a senior troubleshooter to handle escalations from AI engineers and infrastructure teams deploying production LLM applications, partnering with engineering and product to resolve complex issues and improve support processes. The role combines deep technical triage, mentorship of support staff, and advocacy for customer needs across a platform used by Fortune 500 companies.
Listed on LangChain’s careers site · Apply there ↗
KLA-Tencor
Listed on KLA-Tencor’s careers site · Apply there ↗
DXC Technology
Listed on DXC Technology’s careers site · Apply there ↗
Motive
Remote - Islamabad & Lahore
Listed on Motive’s careers site · Apply there ↗
Netgear
Full-time · San Jose, CA · $96,000 – $109,000 · Remote
NETGEAR seeks an experienced L3 support engineer to diagnose and resolve complex enterprise networking and AV-over-IP issues, serving as the escalation point for customers and working directly with engineering teams. This role suits someone with deep networking protocol expertise and hands-on troubleshooting skills who enjoys solving intricate technical problems in a customer-facing environment.
Listed on Netgear’s careers site · Apply there ↗
NVIDIA
Listed on NVIDIA’s careers site · Apply there ↗
Redpoint Ventures Portfolio
United States - Remote
Listed on Redpoint Ventures Portfolio’s careers site · Apply there ↗
CrowdStrike
Remote
Listed on CrowdStrike’s careers site · Apply there ↗
LiveRamp
Listed on LiveRamp’s careers site · Apply there ↗
SAP
São Leopoldo, BR, 93022-718
Listed on SAP’s careers site · Apply there ↗
FIS
Listed on FIS’s careers site · Apply there ↗
Broadcom Inc.
$59,000 – $90,000
This role supports Broadcom's mainframe storage management software customers, diagnosing and resolving complex technical issues while serving as a bridge between customer operations and the development team. It suits someone with deep mainframe systems expertise and storage platform experience who enjoys troubleshooting in a customer-facing environment.
Listed on Broadcom Inc.’s careers site · Apply there ↗
Pendo
Full-time · Raleigh, NC · $105,000 – $120,000
A senior technical support role where you diagnose and resolve complex customer issues across Pendo's web and mobile products while translating customer problems into product insights for engineering teams. This suits experienced engineers who combine hands-on debugging skills with strategic thinking, thrive in high-volume environments, and actively shape how support operates rather than just handling tickets.
Listed on Pendo’s careers site · Apply there ↗
LucidLink
US Remote · $72,000 – $90,000
LucidLink seeks a Level 2 Technical Support Engineer to handle customer inquiries across multiple channels, troubleshooting complex issues with their cloud-based file streaming platform. The role suits someone with at least two years of support experience who enjoys diving into technical problems, understands networking fundamentals, and can work independently during US business hours.
Listed on LucidLink’s careers site · Apply there ↗
Sigma Computing
Full-time · 2 locations · $90,000 – $115,000
This role involves diagnosing and resolving complex technical issues for Sigma's cloud data platform, working directly with customers via live chat and collaborating with product and engineering teams. It suits someone with 2+ years of customer-facing technical experience in SaaS environments who has strong SQL and cloud platform skills.
Listed on Sigma Computing’s careers site · Apply there ↗
Notion
Full-time · San Francisco, CA · $160,000 – $185,000 · Remote
This role provides expert technical support to Notion's largest enterprise customers, focusing on troubleshooting complex platform issues and bridging communication between customers and engineering teams. It suits experienced support professionals who can own escalated cases end-to-end, scale support processes, and advise customers on AI adoption and integration challenges.
Listed on Notion’s careers site · Apply there ↗
Intercom
Full-time · Chicago, IL · $85,000 – $98,000
This role supports customers of Fin, an AI-powered customer service platform now owned by Salesforce, by handling complex technical issues, debugging problems across the platform and customer systems, and feeding product insights back to the engineering team. It suits someone comfortable with AI tools and web technologies who enjoys deep technical troubleshooting and direct customer collaboration.
Listed on Intercom’s careers site · Apply there ↗
NVIDIA
Listed on NVIDIA’s careers site · Apply there ↗
KLA-Tencor
Listed on KLA-Tencor’s careers site · Apply there ↗
Juniper Networks
2 locations
Listed on Juniper Networks’s careers site · Apply there ↗
Sigma Computing
San Francisco, CA
Listed on Sigma Computing’s careers site · Apply there ↗
Motive
Remote - Islamabad & Lahore
This role leads a significant portion of Motive's Tier 2/Tier 3 technical support organization, managing multiple teams across customer segments while owning performance metrics, organizational design, and cross-functional partnerships. It suits experienced support leaders who combine hands-on technical judgment with strategic capability to scale operations and build management depth.
Listed on Motive’s careers site · Apply there ↗